Store Advisor, Düsseldorf

onrunning· On Store Düsseldorf Schadowstrasse
Apply Now ↗
📍 Düsseldorf

About this role

In short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

   
Your mission

  • Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
  • Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
  • Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
  • Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
  • Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.

Embrace Company Values

The Team Spirit: Foster a collaborative and positive team environment.
The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

   
Your story

  • You have 1+ years of relevant experience in retail or customer service, with background in premium, luxury or sports being a plus.
  • You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
  • You possess organizational skills and attention to detail
  • Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
  • Ability to work weekends, evenings and holidays as needed.
  • You are fluent in English and have a conversational level of German.

   
Meet the team 

In this role, you will be part of a dynamic and passionate team dedicated to driving store success. You will work closely with fellow advisors to ensure our retail environment is welcoming, efficient, and aligned with our brand values. Your role will be instrumental in fostering a positive, team-oriented culture. Join our team and contribute to a supportive and innovative retail community.

   
What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Frequently Asked Questions

Is the salary disclosed for the Store Advisor, Düsseldorf position at onrunning?
The salary for this Store Advisor, Düsseldorf role at onrunning is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Store Advisor, Düsseldorf position at onrunning located?
This Store Advisor, Düsseldorf role at onrunning is based in Düsseldorf. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Store Advisor, Düsseldorf at onrunning belong to?
This Store Advisor, Düsseldorf position is part of the On Store Düsseldorf Schadowstrasse department at onrunning. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Store Advisor, Düsseldorf position at onrunning?
Click the "Apply Now" button on this page. You will be redirected to onrunning's official application portal hosted on greenhouse where you can submit your application directly.
When was the Store Advisor, Düsseldorf job at onrunning posted?
This Store Advisor, Düsseldorf position at onrunning was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Store Advisor, Düsseldorf
onrunning
Apply for this role ↗

You'll be redirected to onrunning's official application page on Greenhouse.