Staff Technical Program Manager
About this role
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Kaseya is looking for a Staff Technical Program Manager to lead high-impact, cross-platform technical programs that span multiple SaaS products, engineering organizations, and business functions. In this role, you will operate as a force multiplier for engineering and product leadership, driving execution rigor, dependency management, and delivery predictability across complex initiatives such as platform integrations, modernization efforts, reliability improvements, and enterprise-scale launches. This role requires strong technical depth, systems thinking, executive communication, and the ability to influence across a highly matrixed organization.
Key Responsibilities
Program Leadership & Delivery
- Own and drive end-to-end execution of large, cross-functional technical programs impacting multiple Kaseya products and platforms
- Translate company-level priorities into clear program plans, milestones, success metrics, and delivery commitments
- Actively manage scope, risks, dependencies, and tradeoffs across engineering, product, security, infrastructure, and operations teams
- Ensure programs are delivered with high quality, security, and reliability standards appropriate for MSP and enterprise customers
Technical & Architectural Partnership
- Partner closely with engineering leaders and architects to understand system design, platform constraints, and technical risks
- Drive alignment on architecture decisions, sequencing, and integration strategies, especially across acquired products
- Develop technical fluency across Kaseya's SaaS platforms, APIs, data flows, and cloud infrastructure
Stakeholder & Executive Communication
- Serve as the single-threaded owner for program health, communicating clearly with senior engineering, product, and executive leaders
- Produce crisp executive-level updates that highlight progress, risks, mitigation plans, and decision points
- Facilitate decision-making across organizations with competing priorities and limited resources
Operational Excellence & Scale
- Establish scalable program management frameworks, operating rhythms, and tooling to support Kaseya's growth
- Identify systemic execution gaps and drive improvements in planning, dependency management, and delivery predictability
- Mentor and influence other TPMs, helping raise the bar for technical program management across the organization
Required Qualifications
- 10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles in SaaS or cloud-based software environments
- Strong technical foundation with the ability to engage deeply in architecture, APIs, data, and cloud-native systems
- Proven experience leading multi-team, multi-product programs with significant technical and organizational complexity
- Exceptional written and verbal communication skills, including experience presenting to senior leadership
- Demonstrated ability to influence without authority in a fast-paced, matrixed organization
Preferred Qualifications
- Experience working on platform integration, M&A integration, or large-scale SaaS modernization initiatives
- Familiarity with cloud platforms (AWS preferred), distributed systems, and enterprise-grade security requirements
- Experience supporting B2B, IT management, security, or MSP-focused products
- Strong working knowledge of Agile and hybrid delivery models
- Prior experience mentoring TPMs or acting as a program leader across multiple initiatives
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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