Sr. Technical Program Manager, Alexa Automotive
About this role
Key job responsibilities
This role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services that deal with off-the-chart complexity and scale.
Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders. As a passionate program leader, you will have direct impact on how our partners are billed reliably, correctly, and on-time, and accelerate growth & expansion of our business. Experience in managing large scale fintech programs is highly desirable.
• Articulate the key pain-points with our current manual processes and define process optimizations we could achieve through automation products.
• Conceptualize programs to scale existing billing operations through automation to keep up with rapidly growing Auto business.
• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.
• Establish metrics and design self-serve reports to keep stake-holders informed and excited about billing team’s progress.
About the team
Alexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers – all while keeping their hands on the wheel and eyes on the road.
Basic qualifications
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
Preferred qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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