Sr Technical Lead (Support & Operations)

Job Summary

Role Summary:
We are seeking a skilled SailPoint ISC Consultant with strong expertise in Identity Security Cloud (IdentityNow) to design, implement, and support IAM solutions. The ideal candidate will have hands-on experience in integrations, provisioning, access governance, and lifecycle management within SailPoint ISC.

Responsibilities: 

• Design and implement SailPoint ISC (IdentityNow) solutions across enterprise environments
• Configure and manage identity lifecycle (JML) processes
• Perform application onboarding and connector configurations (Web Services, SCIM, JDBC, AD/Azure AD)
• Develop and manage access provisioning, aggregation, and certifications
• Configure and maintain workflows, policies, and role-based access controls (RBAC)
• Troubleshoot and resolve identity and access-related issues
• Work closely with application teams, security teams, and stakeholders for integration and onboarding
• Support audit, compliance, and governance activities
• Perform data analysis and reporting for access reviews and certifications
• Participate in migration or upgrade projects (IIQ to ISC, if applicable)

Requirements: 

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience 
• Experience in software development, implementation, and configuration 
• Excellent communications skills and extensive experience working directly with clients and partners 
• Understanding of IAM protocols- SAML, OAuth, LDAP
• Willing to work in shifts

   Preferred: 

• Strong hands-on ISC implementation & integrations
• Experience with SCIM, Web Services, JDBC, AD/Azure AD connectors
• Knowledge of provisioning, aggregation, workflows, certifications
• Scripting (Java, BeanShell, PowerShell, APIs)
• IAM fundamentals (RBAC, SAML, OAuth)

Soft Skills: 

• Strong analytical and problem-solving skills
• Effective communication with global stakeholders
• Ability to work in fast-paced IAM environments
• Proactive approach toward automation and improvements

Education: 

• Computer Science degree, Engineering degree, or equivalent experience 
• J2EE certification and/or CISSP certification is a plus 
• SailPoint Certified Engineer or Solution Architect is a plus

Key Responsibilities

Role Summary:
We are seeking a skilled SailPoint ISC Consultant with strong expertise in Identity Security Cloud (IdentityNow) to design, implement, and support IAM solutions. The ideal candidate will have hands-on experience in integrations, provisioning, access governance, and lifecycle management within SailPoint ISC.

Responsibilities: 

• Design and implement SailPoint ISC (IdentityNow) solutions across enterprise environments
• Configure and manage identity lifecycle (JML) processes
• Perform application onboarding and connector configurations (Web Services, SCIM, JDBC, AD/Azure AD)
• Develop and manage access provisioning, aggregation, and certifications
• Configure and maintain workflows, policies, and role-based access controls (RBAC)
• Troubleshoot and resolve identity and access-related issues
• Work closely with application teams, security teams, and stakeholders for integration and onboarding
• Support audit, compliance, and governance activities
• Perform data analysis and reporting for access reviews and certifications
• Participate in migration or upgrade projects (IIQ to ISC, if applicable)

Requirements: 

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience 
• Experience in software development, implementation, and configuration 
• Excellent communications skills and extensive experience working directly with clients and partners 
• Understanding of IAM protocols- SAML, OAuth, LDAP
• Willing to work in shifts

   Preferred: 

• Strong hands-on ISC implementation & integrations
• Experience with SCIM, Web Services, JDBC, AD/Azure AD connectors
• Knowledge of provisioning, aggregation, workflows, certifications
• Scripting (Java, BeanShell, PowerShell, APIs)
• IAM fundamentals (RBAC, SAML, OAuth)

Soft Skills: 

• Strong analytical and problem-solving skills
• Effective communication with global stakeholders
• Ability to work in fast-paced IAM environments
• Proactive approach toward automation and improvements

Education: 

• Computer Science degree, Engineering degree, or equivalent experience 
• J2EE certification and/or CISSP certification is a plus 
• SailPoint Certified Engineer or Solution Architect is a plus

Skill Requirements

Other Requirements