Sr. Tech Writer - BSA - India

Photon
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📍 India

About this role

  1. The Salesforce Documentation Specialist / Senior Business Analyst will be responsible for reviewing, updating, and maintaining Salesforce-related documentation to ensure it accurately reflects current platform capabilities, features, and functionality. This role requires strong communication skills, hands-on Salesforce experience, and the ability to work independently while organizing complex information into clear, consistent, and user-friendly documentation.
    1. Key Responsibilities
      1. Review existing Salesforce documentation to assess accuracy, completeness, and alignment with current business processes and system functionality.
      2. Update documentation using established templates, standards, and formatting guidelines.
      3. Partner with business stakeholders, technical teams, and subject matter experts to clarify requirements, validate content, and confirm current capabilities.
      4. Create clear, concise, and well-structured documentation that supports business users, technical teams, and project stakeholders.
      5. Identify gaps, inconsistencies, and outdated information within existing documentation and recommend improvements.
      6. Organize and maintain documentation within Confluence or similar knowledge management tools.
      7. Work independently to manage assigned documentation tasks, track progress, and meet agreed timelines.
         
    2. Required Skills and Experience
      1. Leverage AI tools to assist with effort (must)
      2. Excellent written and verbal communication skills, with the ability to translate technical information into clear business-facing documentation.

Frequently Asked Questions

Is the salary disclosed for the Sr. Tech Writer - BSA - India position at Photon?
The salary for this Sr. Tech Writer - BSA - India role at Photon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr. Tech Writer - BSA - India position at Photon located?
This Sr. Tech Writer - BSA - India role at Photon is based in India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Sr. Tech Writer - BSA - India position at Photon?
Click the "Apply Now" button on this page. You will be redirected to Photon's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Sr. Tech Writer - BSA - India job at Photon posted?
This Sr. Tech Writer - BSA - India position at Photon was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr. Tech Writer - BSA - India
Photon
Apply for this role ↗

You'll be redirected to Photon's official application page on oraclecloud.