Sr. Solutions Consultant

We’re in growth mode and looking to add a dynamic Sr. Solutions Consultant to our PayNearMe team. This position will report to the Manager, Sales Engineering. You will have significant interaction with the Sales, Product and Onboarding teams.

Responsibilities:

• Lead sales engagements with Account Executives and Account Management to qualify new sales opportunities.
• Serve as the sales team subject matter expert on PayNearMe’s technology platform, payments solutions, Agentic IVA capabilities, and services model in both internal and customer-facing engagements.
• Partner with Account Executives to position, demonstrate, and sell PayNearMe’s Agentic IVA solution and future agentic AI modules as they are introduced to market.
• Develop and conduct compelling demonstrations of PayNearMe’s payments platform, Agentic IVA, and related AI-powered solutions for prospective customers.
• Propose, scope, and architect solutions that transform the payment and customer engagement experience.
• Collaborate with Product and Marketing teams to translate product functionality and innovation into compelling business value propositions.
• Solicit and document client feedback and evaluate market data to help shape sales strategies, product direction, and AI solution adoption.
• Provide feedback on market insights, competitive trends, and emerging opportunities in payments, customer engagement, and agentic AI technologies.
• Achieve sales goals and quotas on a quarterly and annual basis.
• Work with the sales team to establish relationships with customer contacts in technical, operational, product, and business leadership roles, building credibility with all decision makers.
• Work closely with the onboarding team to initiate new implementations and ensure all relevant solution designs are documented and complete.
• Assist the sales team with responding to technical RFP, RFI, and security questionnaire requirements.
• Work with the sales team to document product gaps identified during the sales process and communicate those gaps to Product and  Engineering prior to contract signature.
• Act as a trusted advisor to customers throughout the evaluation process, helping them understand how PayNearMe’s payments and AI solutions can drive measurable business outcomes.

Qualifications:

• 5+ years of successful Solutions Consulting, Sales Engineering, Solution Architecture, or related pre-sales experience.
• 5+ years of experience in payment processing, fintech, business process outsourcing, customer engagement technology, AI solutions, or related technology industries.
• Demonstrated experience supporting the sale, implementation, or deployment of Agentic IVA (Intelligent Virtual Assistant) solutions and conversational AI technologies.
• Strong understanding of agentic AI concepts, customer engagement automation, conversational AI platforms, and their business applications.
• Demonstrated success in meeting quota and supporting revenue attainment goals.
• Excellent communication, presentation, and storytelling skills, with the ability to articulate complex technical concepts to both technical and executive audiences.
• Strong organizational, project management, and follow-up skills.
• Strong work ethic, self-motivated and driven, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively across Sales, Product, Engineering, Marketing, and Customer Success teams.
• High emotional intelligence and the ability to quickly build trusted relationships with customers and internal stakeholders.
• Bachelor’s degree or equivalent experience.

Required Travel: 20% Anticipated