Sr. Service Engineer- UV

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities

Installation & Commissioning

• Perform installation, commissioning, and start-up of UV disinfection systems at customer locations.
• Verify equipment installation as per engineering drawings, specifications, and safety standards.
• Configure and test electrical, mechanical, and control system components.
• Conduct performance validation and operational checks during project handover.
• Provide customer training on operation and routine maintenance of UV systems.

Service & Maintenance

• Execute preventive and corrective maintenance activities for UV equipment.
• Diagnose and troubleshoot electrical, mechanical, instrumentation, and control-related issues.
• Replace and repair faulty components including lamps, ballasts, sensors, actuators, power supplies, motors, pumps, valves, and control panels.
• Perform system inspections and recommend corrective actions to improve equipment reliability.
• Maintain service records and submit detailed service reports after each site visit.

Electro-Mechanical Support

• Troubleshoot and maintain:
  • UV reactors and chambers
  • Electrical control panels
  • PLC-based control systems
  • Sensors and instrumentation
  • Pumps and motors
  • Actuated valves
  • Power distribution systems
  • Wiring and cable connections
• Interpret electrical schematics, GA drawings, wiring diagrams, and P&ID drawings.
• Conduct electrical measurements using testing instruments such as multimeters, insulation testers, and clamp meters.

Customer Support

• Provide on-site and remote technical support to customers.
• Respond promptly to service calls and breakdown situations.
• Coordinate with customers regarding service schedules, spare parts requirements, and system upgrades.
• Ensure high customer satisfaction through timely issue resolution.

Documentation & Reporting

• Prepare installation, commissioning, troubleshooting, and maintenance reports.
• Maintain service logs, visit reports, and equipment history records.
• Submit travel expenses, service documentation, and customer feedback reports on time.
• Assist in preparing technical service manuals and maintenance procedures.

Safety & Compliance

• Follow company EHS guidelines and customer site safety requirements.
• Conduct risk assessments before carrying out field activities.

Ensure compliance with electrical and mechanical safety standards

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.