Sr MS Sales Development Specialist

Overview

Waters is seeking a presales leader for waters connect, a scalable, secure, and compliant–ready platform designed to help analytical laboratories optimize data exploration and utilization.  This leader will work in the Biologics business Unit of Waters, covering the US and Canada and can be based anywhere in the region, with preference for candidates near the largest pharma hubs.  The Biologics business unit is directly responsible for customers primarily engaged in large molecule work.

This role will have an exciting opportunity to demonstrate the benefits of waters connect to pharma customers especially around biopharma applications.  This sophisticated and modern informatics platform runs in most of Waters mass spectrometry instruments including Tandem Quadrupole, TOF, QTOF, QTOF Hybrid.

The main goals of the role are (i) to collaborate with the sales team to demonstrate to customers how their workflows -mainly biopharma ones- can benefit from this SW platform, (ii) drive sales of waters connect for stand-alone or networked solutions for acquisition and/or processing, (iii) to interact with Product Management teams to convey Voice of the Customer input for future upgrades and feature additions and to find beta testers in the field for such upgrades, and (iv) to provide post-sales support for troubleshooting or training as necessary (no more than 30% of the person’s time).  Comprehensive training on the SW platform will be provided to enable the achievement of these goals.

The desired candidate should be highly self-motivated to socialize the benefits of this SW platform in the region and develop and implement a business plan to boost sales of MS based on this great SW platform.  He or she should feel comfortable working collaboratively with territory account managers, product management, marketing and other colleagues.  

Responsibilities

• Meet or exceed sales targets for Waters Connect (standalone or as part of MS instruments)
• Collaborate with MS Specialists and Territory account managers to showcase benefits of Waters Connect to customers
• Collaborate with Product Management to identify future upgrades needed and test them in the field
• Maintain installed-base customer satisfaction by providing troubleshooting and post-sales training as needed 
• Visit customers frequently to highlight Waters solutions and help customers with any technical obstacles in their way
• Build technical competency on Waters Solution and to be perceived by customers as a credible resource
• Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information
• Provide information to marketing team to create business development programs
• Maintain CRM and full leverage sales tools and applications
• Submit accurate and timely monthly sales forecasts
• Develop business through monthly plan of action

Qualifications

• Minimum of Bachelor’s Degree in scientific areas such as chemistry, biology, or biochemistry
• 5+ years of mass spectrometry experience including related SW solutions
• Experience with Waters Connect, Unify is a plus
• Mass spectrometry field sales and/or marketing experience is a plus
• Committed and eager to achieve results
• Sound communication and presentation skills
• Highly organized / well-prepared / time management skills
• Strong interpersonal skills and a good listener
• Matured disposition, positive attitude and strong sense of dedication
• Adaptive to a dynamic and ever-changing environment
• Strong technical background in analytical technologies, especially MS
• Overnight travel is required
• Experience with mass spec software, preferably Waters Connect                                                                                             #LI-Remote 

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

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