Sr. Material Support

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary

The Senior Material Support Specialist is responsible for coordinating the flow of materials throughout the facility to support efficient manufacturing, warehouse, and logistics operations. This role oversees shipping and receiving activities, inventory accuracy, freight invoice processing, ERP transactions, production support, and logistics coordination. The Senior Material Support Specialist serves as a key liaison between production, planning, customer service, vendors, carriers, and other cross-functional teams while supporting continuous improvement and maintaining a safe, organized, and productive work environment.

Who We Are Looking For

Xylem is seeking organized, detail-oriented professionals with experience in warehouse operations, shipping and receiving, logistics, inventory management, or manufacturing environments. Candidates with backgrounds in supply chain, material management, freight coordination, production support, or ERP systems are encouraged to apply. The ideal candidate is comfortable analyzing data, coordinating multiple priorities, solving operational challenges, and working collaboratively across teams to keep materials moving efficiently and customer commitments on track.

At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by operational excellence, collaboration, and making a real impact, we invite you to bring your skills to our team as a Senior Material Support Specialist.

Essential Responsibilities

• Follow all company policies and procedures related to workplace safety, quality, and environmental compliance.
• Coordinate daily material flow to support production schedules and customer delivery requirements.
• Process, review, approve, code, and upload freight invoices through the company’s freight management system and SAP.
• Generate and maintain SAP reports to track projects, inventory, and material movement, and analyze data using Microsoft Excel.
• Complete accurate ERP transactions for shipping, receiving, inventory movements, and order closeouts.
• Receive inbound shipments, safely unload deliveries, verify materials, and complete goods receipt transactions.
• Coordinate daily shipping activities by prioritizing orders, preparing shipping schedules, and assigning warehouse tasks.
• Prepare domestic and international shipping documentation, including export and hazardous material paperwork, while ensuring compliance with applicable regulations.
• Support the Production Planning team with planning activities based on production priorities and workload.
• Participate in physical inventories and cycle count activities to maintain inventory accuracy.
• Investigate and resolve shipping discrepancies, freight claims, inventory issues, and material flow challenges.
• Coordinate preventive maintenance activities for warehouse and material handling equipment.
• Troubleshoot operational issues and implement solutions to support uninterrupted material flow and on-time deliveries.
• Lead and participate in Lean Manufacturing, 5S, and continuous improvement initiatives to improve efficiency and workplace organization.
• Collaborate with production, planning, customer service, vendors, logistics providers, and other Xylem locations to support operational objectives.
• Assist with facility maintenance coordination, workplace organization, and maintaining a safe, clean, and efficient work environment.
• Deliver exceptional customer service by responding promptly to internal and external customer needs.
• Support additional operational projects and cross-functional initiatives as assigned.

Qualifications

• High school diploma or equivalent required; additional education in Supply Chain, Logistics, Business, or a related field is a plus.
• Experience in warehouse, shipping and receiving, logistics, inventory control, material management, or manufacturing operations.
• Experience using SAP or a similar ERP system preferred.
• Experience preparing export documentation and hazardous material shipping paperwork preferred.
• Knowledge of inventory management, production planning support, and logistics processes.
• Experience with Lean Manufacturing, 5S, and continuous improvement methodologies preferred.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with Microsoft Office, particularly Microsoft Excel.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Ability to work independently while collaborating effectively with cross-functional teams.

Compensation & Benefits

The estimated pay range for this position is $29 to $33 per hour. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.