Janitorial Operations Manager - Night Shift
City Wide Facility Solutions
Sr Group Operations Manager
About this role
Job Summary
To ensure retention of accounts, generation of account level EE/ EN revenue, and completion of all project deliverables as per customer requirements through effective management & monthly review of teams.
Key Responsibilities
1. To ensure generation of an account level EE & EN revenue
2. To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT)
3. To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
4. To identify attrition percentage in accounts and take up initiatives to reduce the same
5. To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyze the deviation to plan strategies to reduce deviation through levers like Automation & self-driven initiatives.  Â
6. To ensure absorption of freshers as per the defined account targets
7. To perform value addition activities (CIP & SIP) and implement strategies to improve productivity.
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Sr Group Operations Manager position at HCLTech?
The salary for this Sr Group Operations Manager role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Group Operations Manager position at HCLTech located?
This Sr Group Operations Manager role at HCLTech is based in Dublin, Ireland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Sr Group Operations Manager position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Sr Group Operations Manager job at HCLTech posted?
This Sr Group Operations Manager position at HCLTech was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Group Operations Manager
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.