Sr. FinOps Analyst - AP, Grocery AP Settlement

Are you a detail-oriented accounting professional with experience in accounts payable and vendor management? Join our dynamic Financial Planning team where you'll play a crucial role in managing vendor relationships and improving the overall vendor experience. In this position, you will process vendor payments, reconcile statements, and serve as a key contact point for retail business stakeholders and vendors. You'll ensure compliance with financial operations policies while identifying opportunities to streamline processes and enhance vendor satisfaction.

Key job responsibilities
Process vendor payments and reconcile vendor statements independently, ensuring timely and accurate transactions while adhering to established financial operations policies and documentation requirements.
Respond to and resolve vendor queries through Service Improvement Management (SIM) tickets, providing excellent customer service and maintaining positive vendor relationships.
Research technical, operational, and financial details to understand business needs, develop insights, and represent this perspective when collaborating with retail stakeholders.
Perform due diligence checks according to financial operations policies, ensuring compliance while creating expense reports and processing purchase orders.
Maintain and update Standard Operating Procedures (SOPs) as needed, identifying process improvements to enhance efficiency and vendor experience.

A day in the life
As a Settlement Team Analyst, your day begins by checking your SIM ticket queue to prioritize vendor requests. You'll spend time reconciling vendor statements, investigating discrepancies, and processing payments according to established protocols. Throughout the day, you'll communicate with vendors and retail stakeholders to address queries and resolve issues. You'll document your work meticulously, ensuring compliance with financial operations policies while looking for opportunities to enhance the vendor experience.

About the team
You'll be joining a highly motivated and skilled team of Financial Operations Analysts and Specialists dedicated to ensuring accurate and timely vendor payments. Our team takes pride in delivering excellent service to both internal stakeholders and external vendors. We focus on continuous improvement, looking for ways to streamline processes and enhance the vendor experience. As we continue to grow and support the retail business, we're seeking team members who share our commitment to accuracy, efficiency, and exceptional customer service.

Basic qualifications

- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience in finance operations/shared services, accounts payable, account receivable (collections) or general ledger

Preferred qualifications

- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
- MBA

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