Sr Dispatcher
firststudent
Sr Dispatcher
firststudent· Maggies Paratransit Corp
About this role
Senior Dispatcher – Brooklyn, NY
First Student is now hiring a Senior Dispatcher for our Brooklyn, NY location!
Pay: $25.00 per hour
Schedule: Full-time, Monday–Friday
Are you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping Brooklyn’s daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.
Why join First Student as a Senior Dispatcher?
$25.00 per hour
- Full-time, Monday–Friday schedule
- Consistent, year-round work
- Medical, dental, vision, and 401(k) benefits
- Paid holidays and vacation time
- Career advancement opportunities
- Employee Assistance Program
- Employee discounts through PerkSpot
What You’ll Do
Lead daily routing, scheduling, and dispatch operations.
- Assign drivers and monitors to routes and oversee route bidding when applicable.
- Keep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.
- Provide drivers with accurate route and passenger information.
- Review route changes and maintain required documentation.
- Monitor route hours and make adjustments to improve productivity and reduce overtime.
- Maintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.
- Ensure morning and afternoon routes are properly dry-run before service begins.
- Broadcast daily safety messages and reinforce First Student’s Safety First culture.
- Collect pre-trip inspection reports and communicate repair needs to the maintenance team.
- Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
- Open or close the location and manage driver call-outs as assigned.
- Support drivers, school personnel, families, and customers with timely and professional communication.
What We’re Looking For
High school diploma or equivalent.
- Five to seven years of relevant experience.
- Previous dispatch, routing, terminal operations, or professional-driving experience.
- Strong communication, customer-service, computer, and problem-solving skills.
- Ability to stay calm, organized, and decisive in a fast-moving environment.
- Knowledge of radio-dispatch equipment.
- Appropriate vehicle license preferred.
Take the lead in keeping Brooklyn moving. Join First Student and help deliver safe, dependable transportation every day.
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.
Frequently Asked Questions
What is the salary for the Sr Dispatcher role at firststudent?
The listed salary for this Sr Dispatcher position at firststudent is USD 25+. This is an Full time role.
Where is the Sr Dispatcher position at firststudent located?
This Sr Dispatcher role at firststudent is based in BROOKLYN, NY - LOGAN ST. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr Dispatcher role at firststudent full-time or part-time?
This is listed as a Full time position. It is posted as a Sr Dispatcher role in the Maggies Paratransit Corp department at firststudent.
Which team or department does the Sr Dispatcher at firststudent belong to?
This Sr Dispatcher position is part of the Maggies Paratransit Corp department at firststudent. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr Dispatcher position at firststudent?
Click the "Apply Now" button on this page. You will be redirected to firststudent's official application portal hosted on workday where you can submit your application directly.
When was the Sr Dispatcher job at firststudent posted?
This Sr Dispatcher position at firststudent was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Dispatcher
firststudent · 💰 USD 25+
You'll be redirected to firststudent's official application page on Workday.