Sr. Director, E-commerce & Customer Enablement

relx· RELX Inc. Company
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📍 Raleigh, NCFull time💰 USD 157K–291K

About this role

Are you ready to lead high-performing engineering teams and shape the future of legal technology?

Would you enjoy driving technical strategy, innovation, and product excellence in a global organization using advanced AI and technology solutions?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As Senior Director, Software Engineering, you will provide leadership for large-scale engineering teams while driving technical strategy, innovation, and delivery excellence. You will partner with stakeholders, customers, and engineering leaders to develop resilient teams, advance product strategy, and deliver impactful technology solutions that support business goals.

Responsibilities

· Leading large offshore resources to solve complex business needs

· Developing leaders to build a resilient leadership team, encouraging new ideas from staff to foster improvements through innovations

· Making long or short-term decisions on Product developments as they relate to overall strategy

· Having overall management accountability, including performance management, hiring, and coaching of staff

· Ensuring teams are knowledgeable in the critical aspects of their roles, and providing clear feedback and training opportunities

· Writing advanced complex code for computer systems, acting as a senior source of expertise, performing reviews, and leading development

· Leading Technical strategy and direction, and participating in the the development and evolution of architecture

· Working directly with customers and end-users, and providing design input across a product

Requirements

· Have excellent knowledge and experience in project planning and management tools

· Have experience in staff resourcing and management, including partnering and offshoring resourcing models

· Be able to demonstrate excellent organizational skills when dealing with multiple priorities, and be able to think analytically

· Be expert in development languages, including JAVA_J2EE, JavaScript, JSP, C_C++, HTML, XML, SQL, Windows, UNIX and .Net

· Be a natural problem solver and able to take a lead in collaborating to resolve issues

· Have excellent communication skills and the ability to convey information clearly to a wide audience

· Be very proficient in database technology, design and manipulation, optimization, and best practice

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $156,700 - $290,900. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Frequently Asked Questions

What is the salary for the Sr. Director, E-commerce & Customer Enablement role at relx?
The listed salary for this Sr. Director, E-commerce & Customer Enablement position at relx is USD 157K–291K. This is an Full time role.
Where is the Sr. Director, E-commerce & Customer Enablement position at relx located?
This Sr. Director, E-commerce & Customer Enablement role at relx is based in Raleigh, NC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr. Director, E-commerce & Customer Enablement role at relx full-time or part-time?
This is listed as a Full time position. It is posted as a Sr. Director, E-commerce & Customer Enablement role in the RELX Inc. Company department at relx.
Which team or department does the Sr. Director, E-commerce & Customer Enablement at relx belong to?
This Sr. Director, E-commerce & Customer Enablement position is part of the RELX Inc. Company department at relx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr. Director, E-commerce & Customer Enablement position at relx?
Click the "Apply Now" button on this page. You will be redirected to relx's official application portal hosted on workday where you can submit your application directly.
When was the Sr. Director, E-commerce & Customer Enablement job at relx posted?
This Sr. Director, E-commerce & Customer Enablement position at relx was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr. Director, E-commerce & Customer Enablement
relx · 💰 USD 157K–291K
Apply for this role ↗

You'll be redirected to relx's official application page on Workday.