Sr. Customer Service Specialist

wattswaterยท Watts Water Equipment Manufacturing (Ningbo) Co., Ltd.
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๐Ÿ“ Ningbo, CHNFull time

About this role

RESPONSIBILITIES AND DUTIES:

-Answer customer inquiries concerning stock availability/delivery plans, etc.

-Handle sales contracts and orders, follow payment issues, ensure customer satisfactory through accurate and timely action

-Handle customer complaint related to sales order

-Maintain customer database and document filing

-Other ad hoc duties as required

EDUCATION:

-ย ย ย ย ย ย ย ย  College degree

MANAGEMENT:

None

QUALIFICATIONS:

-College degree, prefer major in business or relative

-Experience in customer service / order handling / management

-Team player and customer-oriented

-Proficiency in MS Office and QAD, or other ERP system

Frequently Asked Questions

Is the salary disclosed for the Sr. Customer Service Specialist position at wattswater?
The salary for this Sr. Customer Service Specialist role at wattswater is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr. Customer Service Specialist position at wattswater located?
This Sr. Customer Service Specialist role at wattswater is based in Ningbo, CHN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr. Customer Service Specialist role at wattswater full-time or part-time?
This is listed as a Full time position. It is posted as a Sr. Customer Service Specialist role in the Watts Water Equipment Manufacturing (Ningbo) Co., Ltd. department at wattswater.
Which team or department does the Sr. Customer Service Specialist at wattswater belong to?
This Sr. Customer Service Specialist position is part of the Watts Water Equipment Manufacturing (Ningbo) Co., Ltd. department at wattswater. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr. Customer Service Specialist position at wattswater?
Click the "Apply Now" button on this page. You will be redirected to wattswater's official application portal hosted on workday where you can submit your application directly.
When was the Sr. Customer Service Specialist job at wattswater posted?
This Sr. Customer Service Specialist position at wattswater was posted on Sep 20, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Sr. Customer Service Specialist
wattswater
Apply for this role โ†—

You'll be redirected to wattswater's official application page on Workday.