Sr Cust Exp Specialist
Honeywell
Sr Cust Exp Specialist
About this role
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
- End to end Order processing / order management
- Processing Returns
- Customer Invoicing
- Advocate of creating a memorable customer experience
YOU MUST HAVE
- Bachelor's degree / equivalent, or High school diploma with significant relevant experience (3 years).
- Advance English (B2 minimum)
WE VALUE
- Attention to detail
- A knowledge of principles and best practices in (customer service)
- Good team and communication skills • An ability to take initiative and work with limited direction
- An ability to learn quickly, self-learner
- Experience with SAP, Customer Portals, Excel, integrated reporting systems
#LI-Hybrid
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.Frequently Asked Questions
Is the salary disclosed for the Sr Cust Exp Specialist position at Honeywell?
The salary for this Sr Cust Exp Specialist role at Honeywell is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Cust Exp Specialist position at Honeywell located?
This Sr Cust Exp Specialist role at Honeywell is based in San Luis Potosi, SLP, Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr Cust Exp Specialist role at Honeywell full-time or part-time?
This is listed as a Full time position. It is posted as a Sr Cust Exp Specialist role at Honeywell.
How do I apply for the Sr Cust Exp Specialist position at Honeywell?
Click the "Apply Now" button on this page. You will be redirected to Honeywell's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Sr Cust Exp Specialist job at Honeywell posted?
This Sr Cust Exp Specialist position at Honeywell was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Cust Exp Specialist
Honeywell
You'll be redirected to Honeywell's official application page on oraclecloud.