Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations

dbs· DBS Bank India Limited
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📍 MumbaiFull time

About this role

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role Summary

We are seeking an experienced L2 Support Engineer to provide application and infrastructure support for project-related initiatives. The ideal candidate should possess strong technical expertise across application deployment, environment setup, middleware, databases, infrastructure, and monitoring tools, with the ability to troubleshoot and resolve issues in complex enterprise environments.

Key Responsibilities

  • Provide Level 2 (L2) application support for project and production-related activities.
  • Set up, maintain, and troubleshoot UAT (User Acceptance Testing) environments.
  • Support and manage CI/CD pipelines to ensure smooth application deployments.
  • Configure, deploy, and maintain enterprise applications across different environments.
  • Investigate and resolve application, infrastructure, and database-related issues.
  • Monitor application performance and system health using enterprise monitoring tools.
  • Collaborate with development, infrastructure, and business teams for issue resolution and project delivery.
  • Perform root cause analysis (RCA) and provide recommendations for service improvements.
  • Ensure adherence to operational and support processes, including incident and change management.

Requirements

Application & DevOps

  • Strong experience in CI/CD pipelines and deployment automation.
  • Hands-on experience with Bitbucket and version control practices.
  • Experience in application installation, configuration, and environment setup. Database
  • Good knowledge of SQL and Oracle Database.
  • Experience in writing queries, troubleshooting database issues, and supporting application data requirements. Infrastructure
  • Good understanding of infrastructure components, server management, and application hosting environments.
  • Experience working in both Linux and Windows operating systems. Monitoring & Observability
  • Hands-on experience with application and infrastructure monitoring tools such ELK Stack as (Elasticsearch, Logstash, Kibana), Grafana, AppDynamics

Middleware & Development Technologies

  • Experience supporting Java-based applications.
  • Hands-on experience with JBoss Application Server administration and troubleshooting.

Preferred Qualifications

  • Experience in banking, financial services, or enterprise application environments.
  • Strong analytical and troubleshooting skills.
  • Excellent communication and stakeholder management capabilities.
  • Ability to work in a fast-paced support and project delivery environment.

Experience

  • 8++ years of relevant experience in Application Support, Middleware Support,
  • Infrastructure Support, or DevOps-related roles.

Location:

Mumbai

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

Frequently Asked Questions

Is the salary disclosed for the Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations position at dbs?
The salary for this Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations position at dbs located?
This Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations role at dbs is based in Mumbai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations role in the DBS Bank India Limited department at dbs.
Which team or department does the Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations at dbs belong to?
This Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations position is part of the DBS Bank India Limited department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations job at dbs posted?
This Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations position at dbs was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Associate, Specialist, L2 Application Support Engineer, Project Management, Technology and Operations
dbs
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