Sr Administrator (Support & Operations)
About this role
Job Summary
RDS
- Assist in the planning and installation of desktop computer hardware, software
- Mobile devices, remote support (remoting in )
- Deliver fixes to the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications primarily using remote access technology
- First contact resolution of desktop issues or follow proper escalation procedures
- Usage of collaboration tools
- Follow best practice ticket management processes, ensuring tickets owned are handled and updated as per process and every effort is made to make service levels
- Hiring, training, and developing operations staff motivating, rewarding and recognizing staff performance
- Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
Key Responsibilities
RDS
Skill Requirements
RDS
Other Requirements
RDS
Frequently Asked Questions
Is the salary disclosed for the Sr Administrator (Support & Operations) position at HCLTech?
The salary for this Sr Administrator (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Administrator (Support & Operations) position at HCLTech located?
This Sr Administrator (Support & Operations) role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Sr Administrator (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Sr Administrator (Support & Operations) job at HCLTech posted?
This Sr Administrator (Support & Operations) position at HCLTech was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Administrator (Support & Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.