Account Executive - SMB
toogoodtogo
Sr. Account Executive, Mid-Market
dialpad· 530 - MidMarket Sales
About this role
About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As a Sr. Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems that affect everyone around the world. Every business benefits from Dialpad.
Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
This position reports to a Mid-Market Regional Vice President and is hybrid.
What you’ll do
- Own the entire sales process, including converting leads into a workable pipeline.
- Build strategic prospecting campaigns and sequencing to source your own opportunities.
- Manage and close complex transactions involving multiple internal and external stakeholders.
- Own your key deal reviews, forecasts, and professional career roadmap.
Skills you’ll bring
- 3-5 years of sales experience in an ever-changing environment.
- Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS (including UCaaS and/or CCaaS).
For exceptional talent based in California, the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
California Salary Range
$99,999—$100,000 USD
Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Frequently Asked Questions
What is the salary for the Sr. Account Executive, Mid-Market role at dialpad?
The listed salary for this Sr. Account Executive, Mid-Market position at dialpad is USD 100K–100K. This is an full-time role.
Where is the Sr. Account Executive, Mid-Market position at dialpad located?
This Sr. Account Executive, Mid-Market role at dialpad is based in Bay Area, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Sr. Account Executive, Mid-Market at dialpad belong to?
This Sr. Account Executive, Mid-Market position is part of the 530 - MidMarket Sales department at dialpad. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr. Account Executive, Mid-Market position at dialpad?
Click the "Apply Now" button on this page. You will be redirected to dialpad's official application portal hosted on greenhouse where you can submit your application directly.
When was the Sr. Account Executive, Mid-Market job at dialpad posted?
This Sr. Account Executive, Mid-Market position at dialpad was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr. Account Executive, Mid-Market
dialpad · 💰 USD 100K–100K
You'll be redirected to dialpad's official application page on Greenhouse.