Specialist - System Development & Process Improvement

hellmann· 924 Hellmann Shared Service Center Inc.
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📍 ManilaFull time

About this role

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. 
For the better. Together. 


 

The System Development & Process Improvement Specialist supports the organization’s digital transformation by designing, developing, and improving business processes through low‑code solutions and automation.

The role combines hands-on system development (Power Apps, Power Automate, Power BI, SharePoint, Copilot) with strong process analysis and design capabilities. The incumbent works closely with business stakeholders, process owners, IT, and automation teams to translate business needs into scalable, secure, and user-friendly digital solutions that increase efficiency, transparency, and data quality.

 

 

 

Key Tasks

  • Analyze existing business processes, identify pain points, and design optimized end‑to‑end process improvements
  • Design, develop, and maintain low-code / no-code solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, SharePoint, Copilot)
  • Translate business requirements into functional designs, process flows, and system specifications
  • Collaborate with business stakeholders, super users, and IT to align solutions with operational and technical standards
  • Develop dashboards and reports to support data-driven decision making
  • Ensure solutions comply with security, data protection, and governance standards
  • Conduct testing, user acceptance testing (UAT), deployment, and post-go‑live support
  • Prepare documentation, user guides, and deliver user training
  • Continuously identify opportunities for automation, standardization, and digitalization

Skills and Competencies

  • Strong capability to understand, map, and redesign business processes
  • Proven experience developing low‑code solutions in a business environment
  • Ability to translate business needs into practical digital solutions
  • Strong analytical and problem‑solving mindset
  • Structured, independent, and detail‑oriented working style
  • Strong stakeholder management and communication skills
  • Ability to explain technical concepts to non‑technical users
  • Continuous improvement and solution‑oriented mindset

Educational Background / Work Experience

  • Bachelor’s degree in Information Technology, Business Process Management, Computer Science, or a related field (or equivalent practical experience)
  • Minimum 3–5 years of relevant experience in system development, process improvement, automation, or business systems analysis
  • Proven experience delivering end‑to‑end digital or automation solutions
  • Experience in Shared Services, GBS, BPO, Freight Forwarding, Finance, or similar environments is an advantage

Language Skills

  • Fluent English (written and spoken)
  • Additional languages are an advantage

Computer Literacy

  • Strong proficiency in Microsoft Power Platform:
    • Power Apps
    • Power Automate
    • Power BI
    • SharePoint / Power Pages
    • Copilot (AI features)
  • Solid understanding of:
    • Data modeling and reporting (DAX, Power Query / M – advantage)
    • Power Fx (advantage)
    • APIs, data interfaces, and system integration concepts (advantage)
  • Advanced MS Excel skills
  • Understanding of AI capabilities and limitations (LLMs, automation, analytics) is an advantage

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!

Frequently Asked Questions

Is the salary disclosed for the Specialist - System Development & Process Improvement position at hellmann?
The salary for this Specialist - System Development & Process Improvement role at hellmann is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Specialist - System Development & Process Improvement position at hellmann located?
This Specialist - System Development & Process Improvement role at hellmann is based in Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Specialist - System Development & Process Improvement role at hellmann full-time or part-time?
This is listed as a Full time position. It is posted as a Specialist - System Development & Process Improvement role in the 924 Hellmann Shared Service Center Inc. department at hellmann.
Which team or department does the Specialist - System Development & Process Improvement at hellmann belong to?
This Specialist - System Development & Process Improvement position is part of the 924 Hellmann Shared Service Center Inc. department at hellmann. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Specialist - System Development & Process Improvement position at hellmann?
Click the "Apply Now" button on this page. You will be redirected to hellmann's official application portal hosted on workday where you can submit your application directly.
When was the Specialist - System Development & Process Improvement job at hellmann posted?
This Specialist - System Development & Process Improvement position at hellmann was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Specialist - System Development & Process Improvement
hellmann
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