Specialist - Strategic Account

As a Specialist - Strategic Accounts, you will support strategic customer relationships that are part of significant, long-term contractual agreements by providing services to our customers including sales support, material sourcing, supply chain management and expediting. You will work with supplier partners to maintain service levels and best sourcing practices. You will identify opportunities for process improvement to enhance efficiency and support customer goals while prioritizing relationships to provide solutions with a consultative service approach/framework.  

Responsibilities:

• Act as a key point of contact for customers, suppliers and our operations team to manage order entry and fulfillment
• Expedite material to meet contractual obligations and customer requirements
• Maintain reporting for internal and customer requirements
• Source alternate products as needed to maintain delivery schedules or stock requirements
• Coordinate customer requests with operations team to ensure delivery and packaging requirements are met
• Communicate promise date, material, delivery changes, manufacturer defects, etc. changes with customer

Qualifications:

• Bachelors Degree is preferred
• Experience in Microsoft Office – Excel, Outlook, Word
• Self motivated, time management and organizational skills
• Demonstrated effectiveness in both written and verbal communication
• Prior experience with sourcing and RFQs
• Industry product knowledge
• Ability to travel 0-25%

 

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This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.