Skills and Competencies

• Excellent communication and customer service skills
• Demonstrates strong communication capabilities in an international environment.

• Knowledge of end-to-end air and sea freight export/import operations.

• Collaborate effectively with individuals from diverse cultural backgrounds, including through telephone communication.

• Demonstrates effective time management skills to consistently meet deadlines

• Demonstrates a proactive approach by anticipating potential issues and recommending alternative solutions.
• Ability to work under pressure to cope with periods of high workload and tight timelines.

• Adapt quickly to changes in process, scope, or arrangements.

• Consistently deliver high-quality performance in daily operations.

Preferred Educational Background / Work Experience

• Work experience in international logistics or freight forwarding
• 3 years of experience in air freight and sea freight operation

Language Skills

• Fluent in English (written and spoken)
• Other languages (written and spoken) beneficial

Computer Literacy

• Microsoft Office
• Microsoft Excel – advanced skills
• CargoWise One experience is an advantage.

Working Condition

• Onsite Work

• Available to work flexible schedules, including overnight (graveyard) shifts.
• Available to work on rest days and holidays if required.
• Willing to work overtime as required.