Specialist, Customer Acquisition - Bilingual

cnx· Concentrix Services Mexico, S.A. de C.V.
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📍 MEX Mexico City Downtown InsurgentesFull time

About this role

Job Title:

Specialist, Customer Acquisition - Bilingual

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Have

  • 2+ years of experience working in a sales capacity
  • Minimum B2 English level
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience in customer fronting roles
  • Experience learning new technology and data
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM
  • Willingness to commute to our site at Mexico City (near by Poliforum)

 

You Will

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Location:

MEX Mexico City Downtown Insurgentes

Language Requirements:

English (Required), Mexican Spanish (Required)

Time Type:

Full time

Frequently Asked Questions

Is the salary disclosed for the Specialist, Customer Acquisition - Bilingual position at cnx?
The salary for this Specialist, Customer Acquisition - Bilingual role at cnx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Specialist, Customer Acquisition - Bilingual position at cnx located?
This Specialist, Customer Acquisition - Bilingual role at cnx is based in MEX Mexico City Downtown Insurgentes. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Specialist, Customer Acquisition - Bilingual role at cnx full-time or part-time?
This is listed as a Full time position. It is posted as a Specialist, Customer Acquisition - Bilingual role in the Concentrix Services Mexico, S.A. de C.V. department at cnx.
Which team or department does the Specialist, Customer Acquisition - Bilingual at cnx belong to?
This Specialist, Customer Acquisition - Bilingual position is part of the Concentrix Services Mexico, S.A. de C.V. department at cnx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Specialist, Customer Acquisition - Bilingual position at cnx?
Click the "Apply Now" button on this page. You will be redirected to cnx's official application portal hosted on workday where you can submit your application directly.
When was the Specialist, Customer Acquisition - Bilingual job at cnx posted?
This Specialist, Customer Acquisition - Bilingual position at cnx was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Specialist, Customer Acquisition - Bilingual
cnx
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