About us

HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence.
 
HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries.  For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future. 

Do you want to join our team?

At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.

Summary

Entry level to a business support career progression. This role will be to support the Customer Connect team who is in charge of managing all spare parts requests from customers, including requests for quotes, entering orders, and managing order delivery and inquiries from the client.

Job Responsibilities

• Updating quoting exchange rate spreadsheet for use by the team each week
• Monitoring estimated arrival dates for ongoing orders and updating our systems to reflect this information
• Preparing weekly reports for clients in South America
• Daily monitoring of customer portals for requests for quote and purchase orders
• Copying data from our ERP into customer portals to provide clarity to the customer on price, delivery, and other information
• Managing re-bookings if there are delays in delivery time
• Managing department email inbox for quote requests and POs, and registering these quotes and orders in our ERP
• Working with supply chain department on part number extension and requesting pricing
• Acquiring estimated dimensions for deliveries for specific clients
• Expediting orders by indicating client urgency where needed to the internal business teams
• Acquires basic skills to perform routine tasks
• Work is prescribed and completed with little autonomy
• Works with either close supervision or under clearly defined procedures
• Develops skills to perform basic activities in own job
• Understands how the assigned duties integrate with others in the team
• Uses existing procedures to solve straightforward problems;
• Impacts the accuracy of own work
• Receives close supervision
• Duties are clearly defined, and methods and tasks are described in detail
• Promote personal accountability for Health, Safety, Security, and Environment (HSSE) by adhering to the principles and guidelines outlined in HMH's HSSE governing policy

Required Qualifications

Education: Studying Business Administration, Logistics, Industrial Engineering.

Experience: N/A

Skills and Abilities: Office package, PowerBI knowledge, advanced English level, communication skills.