Spa Manager on Duty, Berkeley

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

We are looking for an energetic, creative, and enthusiastic Spa Manager on Duty to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Spa Manager on Duty  is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service. The MOD role is a learning role, wherein we are educating and preparing you for the Spa Coordinator role: 

• Under the direction of Manager, support with daily activity of Spa Operation

• Contribute towards the sales goals of the spa by increasing product and service sales 

• Provide superior customer service to all members, prospects and guests

• Maintain cleanliness and esthetic appeal of The Spa

• Able to work opening/closing shifts, work 5 days at 6 hour shifts (30 hours a week) minimum

• Assists day-to-day staffing and basic member issues relating to Spa

• Answer emails, phone calls and voicemails in a timely and professional manner

• Create and maintain professional business relationships with members and Spa guests

• Assist with managing, maintaining, and restocking of Spa inventory

• Assist with training and onboarding for new staff members

• Help create and manage staff schedules for Spa department

• Help run outreach events and programs within club to promote performance results

• Professionally and courteously communicate daily with Maintenance staff regarding Spa cleanliness

• Appropriately enforce policies and escalate to Spa Manager when required

• Other responsibilities as assigned

Qualifications

The successful candidate must have the following experience, skills, and education:

• Must possess a valid Massage Therapy or Esthetics License 
• Enthusiasm and excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Computer skills
• Must be a team player

Additional Information

AS A MEMBER OF THE EQUINOX TEAM, YOU WILL RECEIVE:

• We offer a competitive salary, benefits, and industry-leading commission opportunities for club employees 
• Complimentary Club membership 
• Perks and incentives with our products and services, including Personal Training, Pilates, Spa and Shop 

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

Pay Transparency: $44.00/session; $20.00/hour (non-session work).