Spa Coordinator

basspro· Big Cedar LLC
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📍 Ridgedale, MO (Big Cedar Lodge)Full time
Full timeBig Cedar LLC

About this role

POSITION SUMMARY:  

As a Spa Coordinator, you will be responsible to provide excellent customer service to guests of the Cedar Creek Spa. This includes running and maintaining the front desk of the spa including monitoring bookings, check-in and outs processes, and overseeing the retail space maintenance.  

 

ESSENTIAL FUNCTIONS:  

  • Maintain smooth front desk operations for the spa location to provide world class guest experience in bookings, check-ins/outs and retail sales. May include tours of the spa for new guests, explanations of amenities provided throughout the visit, and communication with the service providers on guest arrivals and departures. 

  • Handles guest communication within the hospitality communication systems, on the phone or in person 

  • Enhance guest experience through attempts to upsell or add on to services or retail items based on availability and packages available.  

  • Frequently uses company computer systems to track bookings, schedule new appointments, communicate with guests and other teams throughout the property   

  • All other duties as assigned  

EXPERIENCE/QUALIFICATIONS:  

  • Minimum Degree Required:   ​High School Diploma or Equivalent​

  • Preferred Degree:      N/A       

  • Certificate(s) or License(s): 

  • Years of experience:       1-2 years admin experience preferred       

KNOWLEDGE, SKILLS, AND ABILITY:  

  • Previous experience in working in a services industry with appointment keeping preferred 

  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests and associates at all levels 

  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively 

  • Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and deadlines 

TRAVEL REQUIREMENTS:  

  • N/A 

PHYSICAL REQUIREMENTS:  

Regularly walks, sits, stands, and does computer work.

Occasionally lifts up to 50 lbs. 

 

Additional Physical Requirements 

  • Ability to work in an environment that encourages quiet and relaxation, including exposure to products with fragrances 

 

 

INDEPENDENT JUDGEMENT:  

​​Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making. 

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Big Cedar Lodge

Frequently Asked Questions

Is the salary disclosed for the Spa Coordinator position at basspro?
The salary for this Spa Coordinator role at basspro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Spa Coordinator position at basspro located?
This Spa Coordinator role at basspro is based in Ridgedale, MO (Big Cedar Lodge). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Spa Coordinator role at basspro full-time or part-time?
This is listed as a Full time position. It is posted as a Spa Coordinator role in the Big Cedar LLC department at basspro.
Which team or department does the Spa Coordinator at basspro belong to?
This Spa Coordinator position is part of the Big Cedar LLC department at basspro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Spa Coordinator position at basspro?
Click the "Apply Now" button on this page. You will be redirected to basspro's official application portal hosted on workday where you can submit your application directly.
When was the Spa Coordinator job at basspro posted?
This Spa Coordinator position at basspro was posted on Aug 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Spa Coordinator
basspro
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