Solution Engineer- Mandarin Speaking

Overview

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.

Our Company’s ValuesAtlassian's core values guide our culture and decision-making:

• Open Company, No BS: We promote transparency and honesty in communication.

• Build with Heart and Balance: We create effective products while prioritizing user experience and empathy.

• Don’t #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity.

• Play, as a Team: Collaboration and teamwork are essential for achieving our goals.

• Be the Change You Seek: We empower individuals to take initiative and drive positive change.

Our Team’s Values

• Excellence: Strive to exceed expectations and ensure stakeholders love working with us.

• Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team.

• Intentional Positivity: We move forward with positive intent, assuming the best in those around us.

• Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours.

Responsibilities

• Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.

• Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.

• Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.

• Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.

• Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.

Qualifications

• Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.

• 5+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or a customer facing capacity.

• Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.

• Technically minded or experienced in working with technology.

• Comfortable in a multi-functional context, engaging with executives or technical audiences.

• Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.

• Experience working with Singaporean and South East Asian customers.

• Proficiency in English and Mandarin is mandatory.

• Knowledge of how software is defined, built, and deployed.

• Prior use of Atlassian products is a plus.