Solution Consultant (Remote)
rainfocus· Solution Consulting
About this role
RainFocus, one of the most innovative software companies, is in search of an exceptional Solution Consultant.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As a team member of the RainFocus Client Success organization, the Solution Consultant (“SC”) is critical to driving post-sale client implementations at RainFocus. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.
We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers.
Responsibilities
- Become an expert in RainFocus platform
- Train client admins on the RainFocus tools and processes as necessary
- Configure the RainFocus platform
- Work with clients to identify business requirements and workflows
- Facilitate holistic system design and architecture workshops
- Identify platform configuration requirements
- Identify and mitigate risks to achieve implementation success
- Follow best practices for implementing RainFocus products
- Consult with clients on new ideas and best practices
- Document requirements, solution designs and testing plans
- Provide regular updates on milestones and tasks to project managers
- Provide project managers with level of effort estimates
- Communicate issues and risks to project managers and leadership
- Leads solution project calls and demos with clients
- Balance priorities across multiple assignments
- Thoroughly track tasks and complete all assignments on time
- Contribute to implementation tools, processes and templates
Technical
Analysis / Business Acumen
Domain / Industry Knowledge
Communication
Organization
Qualifications
- Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants).
- SaaS solutions delivery through platform configuration, not custom development.
- Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
- Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
- Ability to think strategically to ensure solution supports business goals
- Proven track record in delivering innovative and creative solutions
- Ability to work independently, problem-solve, improvise
- Perform consistently under pressure
- Superior communication skills, both written and verbal
- Team players only
- HTML, CSS, SQL, JSON optional but preferred
- Must be able to travel domestically or internationally up to 20%
Personal Characteristics
- The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
- Ability to creatively solve complex problems
- Friendly and outgoing, but assertive when necessary
- Willing to go the extra mile in support of reasonable client requests
- Team-player with a service-oriented mindset
- Self-motivated, thrives in fast-paced environments
- Proactive, relentless learner
- Excited by and eager to take on new challenges and opportunities
- Strong communicator with ability to be self-guided
- Embraces change
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
Frequently Asked Questions
Is the salary disclosed for the Solution Consultant (Remote) position at rainfocus?
The salary for this Solution Consultant (Remote) role at rainfocus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Solution Consultant (Remote) job at rainfocus remote?
Yes, this Solution Consultant (Remote) position at rainfocus is remote, with team members based in Any State. You can work from home or anywhere in the supported regions.
Is the Solution Consultant (Remote) role at rainfocus full-time or part-time?
This is listed as a Full Time position. It is posted as a Solution Consultant (Remote) role in the Solution Consulting department at rainfocus.
Which team or department does the Solution Consultant (Remote) at rainfocus belong to?
This Solution Consultant (Remote) position is part of the Solution Consulting department at rainfocus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Solution Consultant (Remote) position at rainfocus?
Click the "Apply Now" button on this page. You will be redirected to rainfocus's official application portal hosted on lever where you can submit your application directly.
When was the Solution Consultant (Remote) job at rainfocus posted?
This Solution Consultant (Remote) position at rainfocus was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Solution Consultant (Remote)
rainfocus
You'll be redirected to rainfocus's official application page on Lever.