Software Development Manager, Amazon Now

Amazon Now is India's fastest-growing Quick Commerce offering, delivering everyday essentials to customers in minutes. We are on a mission to expand to 300+ cities and become the most loved quick commerce destination for millions of customers. To achieve this, we are building world-class technology that powers store launches at scale, curates hyper-local selection, and drives seamless under-the-roof operations across our partner network.

We are looking for a passionate and experienced Software Development Manager to lead a high-performing engineering team that owns the technology powering store operations and grocery partner experiences. This is a high-visibility, high-impact role where you will build systems that directly fuel Amazon's rapid Quick Commerce expansion — a flagship S-Team goal.

Key job responsibilities
1. Own the end-to-end technology stack for store launches, enabling rapid onboarding of new partner stores across cities at unprecedented speed and scale
2. Build and evolve catalog and selection management systems — curating city-specific assortments, managing per-store catalogs, and simplifying the seller experience for listing new items
3. Drive Under-the-Roof (UTR) technology — powering inventory management, picking, staging, and store operations workflows
4. Lead architecture decisions for systems that must scale reliably across hundreds of stores while maintaining sub-minute operational latencies
5. Recruit, mentor, and grow a team of SDEs fostering a culture of ownership, innovation, and operational excellence
6. Partner closely with product, operations, and business teams to translate ambiguous business problems into crisp technical solutions
7. Establish engineering best practices, drive operational excellence (CI/CD, monitoring, on-call), and maintain a high quality bar

A day in the life
You start your day reviewing key operational metrics and ensuring systems are healthy across all live stores. You join a standup with your team to unblock engineers, review design documents, and prioritize the sprint backlog. Mid-morning, you collaborate with product and operations partners to define requirements for the next wave of store launches. After lunch, you dive into a system design review for a new catalog ingestion pipeline, providing technical guidance and challenging assumptions. Later, you conduct a 1:1 with a team member to discuss career growth and align on stretch goals. You wrap up by reviewing a deployment plan for a feature that will go live across multiple cities this week — ensuring rollback strategies and monitoring are in place.

About the team
We are part of Amazon Now (Tez), Amazon's Quick Commerce business in India. Our team builds the technology that powers how partner stores operate — from the moment a store goes live, to how selection is curated, to how every order is picked and staged for delivery. We work at the intersection of technology and physical retail, solving complex problems in real-time inventory management, store automation, and partner enablement. Our work directly impacts millions of customers who rely on us for their everyday essentials delivered in minutes.

We embrace our differences and are committed to furthering our culture of inclusion. We have employee-led affinity groups reaching thousands of employees globally. Our team puts a high value on work-life balance and offers flexibility in working hours. We are dedicated to supporting new members through mentorship and knowledge sharing, and we strive to assign opportunities that help each team member develop into a well-rounded contributor.

Basic qualifications

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.