(Senior) Account Manager (m/w/d)
Friendventure
Social Media Account Manager
wundermanthompson· Connections
About this role
Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
About the role:
We are looking for a Senior Community/Account Manager to manage the social media communities of some key global brands in Morocco. The role combines account management, community engagement, content publishing, social listening, performance analysis, and proactive crisis management.
Key Responsibilities :
- Manage the brands’ communities across social platforms, including always-on and real-time engagement, moderation, and customer care.
- Publish and manage social content, including asset uploading, tagging, and organic post setup, ensuring consistency with brand guidelines.
- Monitor brand sentiment, conversations and trends, identifying opportunities and potential issues.
- Analyze social media performance and provide actionable insights and recommendations.
- Support proactive crisis monitoring and management, including escalation of potential issues.
- Work closely with creative, content, strategy and account teams to ensure a consistent and engaging brand presence.
What we're looking for :
- 5+ years of experience in Community Management, Social Media or Content Management, preferably in an agency environment.
- Strong understanding of social platforms, online communities, content trends and digital culture.
- Experience managing social media for major brands.
- Strong analytical, communication and organizational skills.
- Ability to work in a fast-paced environment, manage multiple priorities and respond effectively to real-time situations.
- Fluency in French, English and Arabic/Darija.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Frequently Asked Questions
Is the salary disclosed for the Social Media Account Manager position at wundermanthompson?
The salary for this Social Media Account Manager role at wundermanthompson is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Social Media Account Manager position at wundermanthompson located?
This Social Media Account Manager role at wundermanthompson is based in Casablanca, Morocco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Social Media Account Manager at wundermanthompson belong to?
This Social Media Account Manager position is part of the Connections department at wundermanthompson. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Social Media Account Manager position at wundermanthompson?
Click the "Apply Now" button on this page. You will be redirected to wundermanthompson's official application portal hosted on greenhouse where you can submit your application directly.
When was the Social Media Account Manager job at wundermanthompson posted?
This Social Media Account Manager position at wundermanthompson was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Social Media Account Manager
wundermanthompson
You'll be redirected to wundermanthompson's official application page on Greenhouse.