SOC Team Leader (Managed SOC)

ZainTECH· Technology & Delivery
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📍 Amman, Amman Governorate, JordanFull time

About this role

The SOC Team Leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.

Responsibilities:

SOC Operations Management 

  • Lead daily SOC operations across all monitoring and response activities. 
  • Ensure continuous 24x7 monitoring coverage and effective shift management. 
  • Oversee incident handling, escalation, and investigation activities. 
  • Ensure adherence to customer SLAs and operational procedures. 
  • Monitor SOC performance and service quality metrics. 

Incident Management & Escalation 

  • Act as the primary escalation point for high-severity security incidents. 
  • Coordinate incident response activities across technical teams and stakeholders. 
  • Support containment, investigation, eradication, and recovery efforts. 
  • Review incident reports and ensure quality of investigation outputs. 
  • Participate in major incident and crisis management activities. 

Team Leadership & Development 

  • Lead, mentor, and develop SOC analysts across all levels. 
  • Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives 
  • Support recruitment, onboarding, and training activities. 

Threat Detection & Operational Improvement 

  • Drive continuous improvement of monitoring and detection capabilities. 
  • Review and approve Use cases , Correlation rules , Dashboards and Operational procedures 
  • Identify gaps in detection coverage and operational effectiveness. 
  • Support SOC maturity and service enhancement initiatives. 

Governance, Reporting & Stakeholder Management 

  • Prepare operational reports and service reviews. 
  • Participate in customer meetings and security governance discussions. 
  • Ensure compliance with Internal security policies , Regulatory obligations and NCSC licensing requirements 
  • Maintain operational documentation, procedures, and playbooks. 

Our Culture & Code of Conduct:

At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.

  • Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field. 
  • Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience
  • Previous experience leading security operations teams. 
  • Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management 
  • Experience within MSSP environments is highly preferred. 

Frequently Asked Questions

Is the salary disclosed for the SOC Team Leader (Managed SOC) position at ZainTECH?
The salary for this SOC Team Leader (Managed SOC) role at ZainTECH is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SOC Team Leader (Managed SOC) position at ZainTECH located?
This SOC Team Leader (Managed SOC) role at ZainTECH is based in Amman, Amman Governorate, Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SOC Team Leader (Managed SOC) role at ZainTECH full-time or part-time?
This is listed as a Full time position. It is posted as a SOC Team Leader (Managed SOC) role in the Technology & Delivery department at ZainTECH.
Which team or department does the SOC Team Leader (Managed SOC) at ZainTECH belong to?
This SOC Team Leader (Managed SOC) position is part of the Technology & Delivery department at ZainTECH. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SOC Team Leader (Managed SOC) position at ZainTECH?
Click the "Apply Now" button on this page. You will be redirected to ZainTECH's official application portal hosted on workable where you can submit your application directly.
When was the SOC Team Leader (Managed SOC) job at ZainTECH posted?
This SOC Team Leader (Managed SOC) position at ZainTECH was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
SOC Team Leader (Managed SOC)
ZainTECH
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