SME - Wireless Networking

HCLTech
Apply Now ↗
📍 Madurai, India

About this role

Job Summary

Key Responsibilities

  • Act as the primary escalation point for (P1/P2) incidents.
  • Lead troubleshooting bridges for major outages and perform deep-dive Root Cause Analysis (RCA) across LAN, WAN, Wireless, and Data Centre environments.
  • Plan, review, and execute high-impact network changes, including configuration updates, major upgrades, migrations, hardware patching, and firmware updates, ensuring minimal business impact.
  • Develop and maintain network documentation, standards, and operational procedures (SOPs).
  • Provide technical leadership and guidance to L1/L2 teams; support knowledge transfer and skill development.
  • Perform trend analysis on recurring incidents and drive permanent fixes through problem management.
  • Collaborate with vendors/OEMs (TAC) for advanced troubleshooting and critical issue resolution.
  • Support major projects, migrations, and transformation initiatives from an operations perspective.
  • Identify and drive automation opportunities to improve operational efficiency, reliability, and consistency.
  • Participate in on-call rotations for Priority 1 and Priority 2 incidents.

Key Responsibilities

Technical Qualifications

  • 8+ years of hands-on experience in network support within a high-availability, production operations environment.
  • Strong experience working with network technologies across LAN, WAN, Wireless, and Data Centre environments.
  • Hands-on expertise with network vendors including switches (Cisco, Juniper, Dell), wireless solutions (HP Aruba, Ubiquiti, Meraki), and load balancers (F5, Citrix NetScaler).
  • Proficiency in network protocols and technologies, including BGP, OSPF, MPLS, VLANs, 802.1x,VPNs, Sdwan,etc.
  • Proficiency in load balancing technologies, including application delivery control
  • Experience in network monitoring and ticketing tools (e.g., ServiceNow, SolarWinds, PRTG,etc.) is preferred.
  • Exposure to network automation tools (Python, Ansible, Terraform) is a strong advantage.
  • Excellent communication and stakeholder management skills.
  • Excellent knowledge of network packet captures, tooling and ability to analyse

Skill Requirements

Network Admin

Other Requirements

Other Requirement : Network Admin

Frequently Asked Questions

Is the salary disclosed for the SME - Wireless Networking position at HCLTech?
The salary for this SME - Wireless Networking role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - Wireless Networking position at HCLTech located?
This SME - Wireless Networking role at HCLTech is based in Madurai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - Wireless Networking position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - Wireless Networking job at HCLTech posted?
This SME - Wireless Networking position at HCLTech was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - Wireless Networking
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.