SME - Windows Azure IaaS, Terraform
About this role
Job Summary
As a Subject Matter Expert in Azure IaaS and Terraform, you will play a critical role in ensuring the timely resolution of escalations and incidents while adhering to service level agreements and quality standards. Your expertise will drive customer satisfaction through effective analysis and problem-solving, as well as by mentoring team members and enhancing operational processes.
Key Responsibilities
1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents By Analyzing Azure Iaas And Windows Environments, Adhering To Agreed Service Level Agreements.
2. Mentor Team Members And Administrators On Best Practices In Azure Iaas And Terraform, While Preparing Standard Operating Procedures And Maintaining Comprehensive Documentation For Knowledge Sharing.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance By Participating Actively In Capacity Planning Sessions And Utilizing Terraform For Infrastructure As Code.
4. Facilitate Positive Customer Feedback And Satisfaction By Actively Engaging In Customer Meetings, Addressing Concerns Related To Azure Services, And Providing Effective Communication To Stakeholders.
5. Conduct Root Cause And Trend Analyses Of Incidents, Validating Findings And Generating Reports To Support Performance Improvements And Present Insights To Key Business Stakeholders.
2. Mentor Team Members And Administrators On Best Practices In Azure Iaas And Terraform, While Preparing Standard Operating Procedures And Maintaining Comprehensive Documentation For Knowledge Sharing.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance By Participating Actively In Capacity Planning Sessions And Utilizing Terraform For Infrastructure As Code.
4. Facilitate Positive Customer Feedback And Satisfaction By Actively Engaging In Customer Meetings, Addressing Concerns Related To Azure Services, And Providing Effective Communication To Stakeholders.
5. Conduct Root Cause And Trend Analyses Of Incidents, Validating Findings And Generating Reports To Support Performance Improvements And Present Insights To Key Business Stakeholders.
Skill Requirements
1. Strong Proficiency In Azure Iaas And Windows Server Management.
2. Advanced Expertise In Terraform For Infrastructure Automation.
3. Excellent Analytical And Problem-Solving Skills.
4. Proficient In Documenting Processes And Creating Standard Operating Procedures.
5. Strong Communication And Stakeholder Management Abilities.
2. Advanced Expertise In Terraform For Infrastructure Automation.
3. Excellent Analytical And Problem-Solving Skills.
4. Proficient In Documenting Processes And Creating Standard Operating Procedures.
5. Strong Communication And Stakeholder Management Abilities.
Other Requirements
1. Optional: Microsoft Certified: Azure Solutions Architect Expert
2. Optional: Hashicorp Certified: Terraform Associat
2. Optional: Hashicorp Certified: Terraform Associat
Frequently Asked Questions
Is the salary disclosed for the SME - Windows Azure IaaS, Terraform position at HCLTech?
The salary for this SME - Windows Azure IaaS, Terraform role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - Windows Azure IaaS, Terraform position at HCLTech located?
This SME - Windows Azure IaaS, Terraform role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - Windows Azure IaaS, Terraform position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - Windows Azure IaaS, Terraform job at HCLTech posted?
This SME - Windows Azure IaaS, Terraform position at HCLTech was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - Windows Azure IaaS, Terraform
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.