SME - Web App firewall, Cloud Security, Palo Alto Firewalls

HCLTech
Apply Now ↗
📍 Noida, India

About this role

Job Summary

We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence.

Key Responsibilities

 1. Incident Management & Troubleshooting Handle critical incidents and escalations. Troubleshoot: User access issues (VPN, proxy, SASE platforms) Application/website access issues DNS, latency, and connectivity problems Analyze logs using: Panorama (Palo Alto) Zscaler dashboards (ZIA/ZPA) Perform packet capture analysis (Wireshark/tcpdump) 2. SASE Platform Operations Provide operational support for: Prisma Access (Mobile Users, Remote Networks, Service Connections) Zscaler (ZIA – Internet Access, ZPA – Private Access) Troubleshoot: GlobalProtect VPN issues Zscaler Client Connector issues Monitor tunnel status (IPsec/GRE) and user traffic flow Tunnel failures (IPsec/GRE) Authentication and SSO issues 3. Firewall Administration Configure and manage Palo Alto Networks NGFWs: Security policies NAT rules URL filtering policies Support: App-ID and User-ID based policies SSL Decryption troubleshooting Monitor firewall health and logs

Skill Requirements

Hands-on experience with: Prisma Access Zscaler (ZIA/ZPA ) Palo Alto Networks firewalls Strong understanding of: TCP/IP, DNS, HTTP/HTTPS VPN technologies (IPsec, SSL VPN) Proxy concepts (PAC file, explicit proxy) Experience in: Log analysis Policy-based troubleshooting User access issue resolution

Other Requirements

We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence. Key Responsibilities: 1. Incident Management & Troubleshooting Handle critical incidents and escalations. Troubleshoot: User access issues (VPN, proxy, SASE platforms) Application/website access issues DNS, latency, and connectivity problems Analyze logs using: Panorama (Palo Alto) Zscaler dashboards (ZIA/ZPA) Perform packet capture analysis (Wireshark/tcpdump) 2. SASE Platform Operations Provide operational support for: Prisma Access (Mobile Users, Remote Networks, Service Connections) Zscaler (ZIA – Internet Access, ZPA – Private Access) Troubleshoot: GlobalProtect VPN issues Zscaler Client Connector issues Monitor tunnel status (IPsec/GRE) and user traffic flow Tunnel failures (IPsec/GRE) Authentication and SSO issues 3. Firewall Administration Configure and manage Palo Alto Networks NGFWs: Security policies NAT rules URL filtering policies Support: App-ID and User-ID based policies SSL Decryption troubleshooting Monitor firewall health and logs Required Skills: Hands-on experience with: Prisma Access Zscaler (ZIA/ZPA ) Palo Alto Networks firewalls Strong understanding of: TCP/IP, DNS, HTTP/HTTPS VPN technologies (IPsec, SSL VPN) Proxy concepts (PAC file, explicit proxy) Experience in: Log analysis Policy-based troubleshooting User access issue resolution
Key Sourcing Information : NA
Interviewer 1 SAP ID : 51419782
Job Description : We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence.\\\\r\\\\n \\\\r\\\\nKey Responsibilities:\\\\r\\\\n \\\\r\\\\n1. Incident Management & Troubleshooting\\\\r\\\\nHandle critical incidents and escalations.\\\\r\\\\nTroubleshoot:\\\\r\\\\nUser access issues (VPN, proxy, SASE platforms)\\\\r\\\\nApplication/website access issues\\\\r\\\\nDNS, latency, and connectivity problems\\\\r\\\\nAnalyze logs using:\\\\r\\\\nPanorama (Palo Alto)\\\\r\\\\nZscaler dashboards (ZIA/ZPA)\\\\r\\\\nPerform packet capture analysis (Wireshark/tcpdump)\\\\r\\\\n \\\\r\\\\n2. SASE Platform Operations\\\\r\\\\nProvide operational support for:\\\\r\\\\nPrisma Access (Mobile Users, Remote Networks, Service Connections)\\\\r\\\\nZscaler (ZIA – Internet Access, ZPA – Private Access)\\\\r\\\\nTroubleshoot:\\\\r\\\\nGlobalProtect VPN issues\\\\r\\\\nZscaler Client Connector issues\\\\r\\\\nMonitor tunnel status (IPsec/GRE) and user traffic flow\\\\r\\\\nTunnel failures (IPsec/GRE)\\\\r\\\\nAuthentication and SSO issues\\\\r\\\\n \\\\r\\\\n3. Firewall Administration\\\\r\\\\nConfigure and manage Palo Alto Networks NGFWs:\\\\r\\\\nSecurity policies\\\\r\\\\nNAT rules\\\\r\\\\nURL filtering policies\\\\r\\\\nSupport:\\\\r\\\\nApp-ID and User-ID based policies\\\\r\\\\nSSL Decryption troubleshooting\\\\r\\\\nMonitor firewall health and logs\\\\r\\\\n \\\\r\\\\nRequired Skills:\\\\r\\\\nHands-on experience with:\\\\r\\\\nPrisma Access\\\\r\\\\nZscaler (ZIA/ZPA )\\\\r\\\\nPalo Alto Networks firewalls\\\\r\\\\nStrong understanding of:\\\\r\\\\nTCP/IP, DNS, HTTP/HTTPS\\\\r\\\\nVPN technologies (IPsec, SSL VPN)\\\\r\\\\nProxy concepts (PAC file, explicit proxy)\\\\r\\\\nExperience in:\\\\r\\\\nLog analysis\\\\r\\\\nPolicy-based troubleshooting\\\\r\\\\nUser access issue resolution

Frequently Asked Questions

Is the salary disclosed for the SME - Web App firewall, Cloud Security, Palo Alto Firewalls position at HCLTech?
The salary for this SME - Web App firewall, Cloud Security, Palo Alto Firewalls role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - Web App firewall, Cloud Security, Palo Alto Firewalls position at HCLTech located?
This SME - Web App firewall, Cloud Security, Palo Alto Firewalls role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - Web App firewall, Cloud Security, Palo Alto Firewalls position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - Web App firewall, Cloud Security, Palo Alto Firewalls job at HCLTech posted?
This SME - Web App firewall, Cloud Security, Palo Alto Firewalls position at HCLTech was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - Web App firewall, Cloud Security, Palo Alto Firewalls
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.