SME - Vmware vSphere & vCenter,VMware vSAN
About this role
Job Summary
As a Subject Matter Expert in Support and Operations, you will play a crucial role in ensuring the timely resolution of escalations and incidents, adhering to SLA and quality standards. Your expertise in VMware technologies will drive customer satisfaction and operational excellence while fostering effective communication among stakeholders.
Key Responsibilities
1. Analyze And Resolve Escalated Incidents Utilizing Vmware Vsphere And Vcenter To Ensure Compliance With Slas And Maintain High-Quality Standards.
2. Mentor Team Members And Administrators In Vmware Vsan Best Practices, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Enhance Team Knowledge.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Engage In Customer Meetings To Gather Feedback And Understand Issues, Ensuring Positive Customer Experiences And Satisfaction Through Effective Resolution Strategies.
5. Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Generate Reports To Present Performance Insights And Recommendations To Key Business Stakeholders.
2. Mentor Team Members And Administrators In Vmware Vsan Best Practices, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Enhance Team Knowledge.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Engage In Customer Meetings To Gather Feedback And Understand Issues, Ensuring Positive Customer Experiences And Satisfaction Through Effective Resolution Strategies.
5. Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Generate Reports To Present Performance Insights And Recommendations To Key Business Stakeholders.
Skill Requirements
1. In-Depth Knowledge Of Vmware Vsphere And Vcenter
2. Proficiency In Vmware Vsan And Related Technologies
3. Strong Analytical Skills For Incident Resolution And Performance Analysis
4. Excellent Communication Skills For Stakeholder Engagement And Mentoring
5. Familiarity With Documentation Practices And Sop Development
2. Proficiency In Vmware Vsan And Related Technologies
3. Strong Analytical Skills For Incident Resolution And Performance Analysis
4. Excellent Communication Skills For Stakeholder Engagement And Mentoring
5. Familiarity With Documentation Practices And Sop Development
Other Requirements
1. Vmware Certified Professional (Vcp) Certification Is Preferred.
2. Itil Foundation Certification Is Optional But Valuable
2. Itil Foundation Certification Is Optional But Valuable
Frequently Asked Questions
Is the salary disclosed for the SME - Vmware vSphere & vCenter,VMware vSAN position at HCLTech?
The salary for this SME - Vmware vSphere & vCenter,VMware vSAN role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - Vmware vSphere & vCenter,VMware vSAN position at HCLTech located?
This SME - Vmware vSphere & vCenter,VMware vSAN role at HCLTech is based in Madurai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - Vmware vSphere & vCenter,VMware vSAN position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - Vmware vSphere & vCenter,VMware vSAN job at HCLTech posted?
This SME - Vmware vSphere & vCenter,VMware vSAN position at HCLTech was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - Vmware vSphere & vCenter,VMware vSAN
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.