SME - Terraform,Python,Google Cloud Build,Ansible
About this role
Job Summary
As a Subject Matter Expert in Support & Operations, you will play a vital role in ensuring the timely resolution of escalated incidents while adhering to quality standards and service level agreements (SLAs). Your expertise in Terraform and Python will empower you to analyze complex issues, mentor team members, and maintain effective communication with stakeholders, ultimately aiming for high customer satisfaction and operational excellence.
Key Responsibilities
1. Utilize Terraform And Python To Automate Incident Resolution Processes, Ensuring On-Time Delivery While Adhering To Quality Compliance And Sla Requirements.
2. Mentor Team Members And Administrators By Providing Guidance On Best Practices In Support Operations, Preparing Standard Operating Procedures (Sops), And Maintaining Comprehensive Documentation.
3. Collaborate With Cross-Functional Teams To Validate Change Order Implementation Plans, Ensuring Adherence To Human Error Compliance And Contributing To Capacity Planning Initiatives.
4. Engage With Customers Through Meetings To Gather Feedback And Understand Issues, Ensuring A Positive Customer Experience And Satisfaction With Support Services.
5. Conduct Root Cause Analysis And Trend Analysis Using Python Scripts And Data Analysis Techniques, Presenting Findings And Actionable Insights To Key Business Stakeholders To Drive Performance Improvements.
2. Mentor Team Members And Administrators By Providing Guidance On Best Practices In Support Operations, Preparing Standard Operating Procedures (Sops), And Maintaining Comprehensive Documentation.
3. Collaborate With Cross-Functional Teams To Validate Change Order Implementation Plans, Ensuring Adherence To Human Error Compliance And Contributing To Capacity Planning Initiatives.
4. Engage With Customers Through Meetings To Gather Feedback And Understand Issues, Ensuring A Positive Customer Experience And Satisfaction With Support Services.
5. Conduct Root Cause Analysis And Trend Analysis Using Python Scripts And Data Analysis Techniques, Presenting Findings And Actionable Insights To Key Business Stakeholders To Drive Performance Improvements.
Skill Requirements
1. Proficiency In Terraform For Infrastructure As Code And Automation.
2. Strong Programming Skills In Python For Data Analysis And Process Automation.
3. Familiarity With Git And Github For Version Control And Collaboration.
4. Experience With Cloudbuild For Continuous Integration And Deployment.
5. Knowledge Of Ansible For Configuration Management And Automation.
2. Strong Programming Skills In Python For Data Analysis And Process Automation.
3. Familiarity With Git And Github For Version Control And Collaboration.
4. Experience With Cloudbuild For Continuous Integration And Deployment.
5. Knowledge Of Ansible For Configuration Management And Automation.
Other Requirements
1. Optional Certifications: Hashicorp Certified: Terraform Associate, Python Institute'S Pcap � Certified Associate In Python Programming, Or Related Certifications That Demonstrate Knowledge In The Relevant Technologies
Frequently Asked Questions
Is the salary disclosed for the SME - Terraform,Python,Google Cloud Build,Ansible position at HCLTech?
The salary for this SME - Terraform,Python,Google Cloud Build,Ansible role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - Terraform,Python,Google Cloud Build,Ansible position at HCLTech located?
This SME - Terraform,Python,Google Cloud Build,Ansible role at HCLTech is based in Banglore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - Terraform,Python,Google Cloud Build,Ansible position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - Terraform,Python,Google Cloud Build,Ansible job at HCLTech posted?
This SME - Terraform,Python,Google Cloud Build,Ansible position at HCLTech was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - Terraform,Python,Google Cloud Build,Ansible
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.