SME - Security Analysis, SIEM
About this role
Job Summary
The Subject Matter Expert in Support & Operations plays a pivotal role in ensuring the timely resolution of escalated incidents while maintaining the highest quality standards. This position is essential for analyzing security events and implementing technical solutions, fostering positive customer satisfaction, and enhancing overall operational efficiency.
Key Responsibilities
1. Analyze Escalated Security Incidents By Implementing Siem And Soar Tools To Ensure On-Time Resolution And Compliance With Sla And Quality Standards.
2. Mentor Team Members And Administrators By Sharing Expertise In Security Event Analysis, Creating Sops, And Maintaining Comprehensive Documentation To Improve Team Performance.
3. Validate And Review Change Order Implementation Plans And Compliance With Human Error Protocols, Contributing To Capacity Planning And Operational Readiness.
4. Engage With Customers During Meetings To Understand Their Challenges And Ensure Positive Feedback By Addressing Their Concerns Proactively.
5. Conduct Thorough Analyses, Including Root Cause Analysis And Trend Analysis, To Produce Actionable Reports That Inform Key Business Stakeholders About Performance Metrics And Improvement Strategies.
2. Mentor Team Members And Administrators By Sharing Expertise In Security Event Analysis, Creating Sops, And Maintaining Comprehensive Documentation To Improve Team Performance.
3. Validate And Review Change Order Implementation Plans And Compliance With Human Error Protocols, Contributing To Capacity Planning And Operational Readiness.
4. Engage With Customers During Meetings To Understand Their Challenges And Ensure Positive Feedback By Addressing Their Concerns Proactively.
5. Conduct Thorough Analyses, Including Root Cause Analysis And Trend Analysis, To Produce Actionable Reports That Inform Key Business Stakeholders About Performance Metrics And Improvement Strategies.
Skill Requirements
1. Proficient In Security Event Analysis Using Siem Tools.
2. Expertise In Implementing Technical Solutions For Security Operations.
3. Strong Analytical And Problem-Solving Skills.
4. Excellent Communication And Presentation Abilities.
5. Familiarity With Capacity Planning And Compliance Validation Processes.
2. Expertise In Implementing Technical Solutions For Security Operations.
3. Strong Analytical And Problem-Solving Skills.
4. Excellent Communication And Presentation Abilities.
5. Familiarity With Capacity Planning And Compliance Validation Processes.
Other Requirements
1. Certifications Such As Certified Information Systems Security Professional (Cissp) Or Security+ Are Optional But Valuable
Frequently Asked Questions
Is the salary disclosed for the SME - Security Analysis, SIEM position at HCLTech?
The salary for this SME - Security Analysis, SIEM role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - Security Analysis, SIEM position at HCLTech located?
This SME - Security Analysis, SIEM role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - Security Analysis, SIEM position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - Security Analysis, SIEM job at HCLTech posted?
This SME - Security Analysis, SIEM position at HCLTech was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - Security Analysis, SIEM
HCLTech
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