SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure
About this role
Job Summary
As a Subject Matter Expert in Support & Operations, you will play a pivotal role in ensuring the timely resolution of escalated incidents while adhering to quality norms and service level agreements (SLAs). Your expertise in Kubernetes, Ansible, and cloud technologies will be essential in driving customer satisfaction and operational excellence.
Key Responsibilities
1. Ensure Timely Resolution And Quality Compliance Of Escalated Tickets And Incidents Using Kubernetes And Ansible, Adhering To Agreed Slas To Maintain Operational Efficiency.
2. Mentor Team Members And Administrators In Best Practices For Kubernetes And Ansible, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation For Knowledge Sharing.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Facilitate Effective Communication And Presentations In Customer Meetings To Address Issues And Enhance Customer Feedback And Satisfaction Regarding Support Operations.
5. Conduct Thorough Analyses, Such As Root Cause Analysis And Trend Analysis, Using Data-Driven Insights To Improve Task Performance And Present Findings To Key Business Stakeholders.
2. Mentor Team Members And Administrators In Best Practices For Kubernetes And Ansible, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation For Knowledge Sharing.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Facilitate Effective Communication And Presentations In Customer Meetings To Address Issues And Enhance Customer Feedback And Satisfaction Regarding Support Operations.
5. Conduct Thorough Analyses, Such As Root Cause Analysis And Trend Analysis, Using Data-Driven Insights To Improve Task Performance And Present Findings To Key Business Stakeholders.
Skill Requirements
1. Proficient In Kubernetes And Containers Management.
2. Strong Understanding Of Ansible For Automation And Configuration Management.
3. Familiarity With Redhat Linux And Redhat Cluster Technologies.
4. Knowledge Of Azure Cloud Services And Their Integration With Kubernetes.
5. Excellent Analytical And Problem-Solving Skills, With A Focus On Customer Satisfaction And Operational Efficiency.
2. Strong Understanding Of Ansible For Automation And Configuration Management.
3. Familiarity With Redhat Linux And Redhat Cluster Technologies.
4. Knowledge Of Azure Cloud Services And Their Integration With Kubernetes.
5. Excellent Analytical And Problem-Solving Skills, With A Focus On Customer Satisfaction And Operational Efficiency.
Other Requirements
1. Relevant Certifications Such As Certified Kubernetes Administrator (Cka) Or Red Hat Certified Engineer (Rhce) Are Optional But Valuable
Frequently Asked Questions
Is the salary disclosed for the SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech?
The salary for this SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech located?
This SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure job at HCLTech posted?
This SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.