SME - AzureMSSQL DBA, Microsoft Azure
About this role
Job Summary
As a Subject Matter Expert in Support & Operations, you will play a critical role in ensuring the on-time resolution of escalations and incidents while adhering to quality standards. Your expertise in MSSQL and Azure MySQL will be pivotal in analyzing issues to enhance customer satisfaction and operational efficiency.
Key Responsibilities
1. Ensure On-Time Resolution And Quality Compliance Of Escalated Tickets And Incidents By Analyzing Issues Using Mssql And Azure Mysql, Adhering To Agreed Service Level Agreements (Slas).
2. Mentor Administrators And Team Members On Best Practices In Database Management, While Preparing Standard Operating Procedures (Sops), Maintaining Effective Documentation, And Facilitating Knowledge Sharing Initiatives.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, While Participating Actively In Capacity Planning Discussions And Strategies.
4. Engage With Customers In Meetings To Gather Feedback, Address Issues, And Ensure Positive Customer Satisfaction Through Effective Communication And Problem-Solving.
5. Validate And Analyze Root Cause And Trend Analyses, Presenting Findings And Actionable Insights To Key Business Stakeholders To Enhance Performance And Decision-Making.
2. Mentor Administrators And Team Members On Best Practices In Database Management, While Preparing Standard Operating Procedures (Sops), Maintaining Effective Documentation, And Facilitating Knowledge Sharing Initiatives.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, While Participating Actively In Capacity Planning Discussions And Strategies.
4. Engage With Customers In Meetings To Gather Feedback, Address Issues, And Ensure Positive Customer Satisfaction Through Effective Communication And Problem-Solving.
5. Validate And Analyze Root Cause And Trend Analyses, Presenting Findings And Actionable Insights To Key Business Stakeholders To Enhance Performance And Decision-Making.
Skill Requirements
1. Proficiency In Mssql Database Architecture And Azure Mysql Dba, Demonstrating Strong Problem-Solving And Analytical Skills.
2. Solid Understanding Of Database Management Best Practices, Incident And Escalation Management, And Quality Compliance Standards.
3. Excellent Communication Skills With The Ability To Present Complex Information To Diverse Stakeholders.
2. Solid Understanding Of Database Management Best Practices, Incident And Escalation Management, And Quality Compliance Standards.
3. Excellent Communication Skills With The Ability To Present Complex Information To Diverse Stakeholders.
Other Requirements
1. Optional But Valuable Certifications: Microsoft Certified: Azure Database Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert
Frequently Asked Questions
Is the salary disclosed for the SME - AzureMSSQL DBA, Microsoft Azure position at HCLTech?
The salary for this SME - AzureMSSQL DBA, Microsoft Azure role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - AzureMSSQL DBA, Microsoft Azure position at HCLTech located?
This SME - AzureMSSQL DBA, Microsoft Azure role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - AzureMSSQL DBA, Microsoft Azure position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - AzureMSSQL DBA, Microsoft Azure job at HCLTech posted?
This SME - AzureMSSQL DBA, Microsoft Azure position at HCLTech was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - AzureMSSQL DBA, Microsoft Azure
HCLTech
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