SME - AWS IAC, Terraform,Python
About this role
Job Summary
The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents while maintaining quality standards and customer satisfaction. This position requires in-depth knowledge of Infrastructure as Code (IaC) practices, particularly using Terraform, along with expertise in AWS technologies. The role involves mentoring team members, validating implementation plans, and providing strategic insights to enhance operational efficiency.
Key Responsibilities
1. Resolve Escalated Incidents By Applying Aws And Terraform Best Practices To Ensure Compliance With Agreed Slas And Quality Standards.
2. Mentor Team Members In Iac Methodologies, Prepare Standard Operating Procedures (Sops), And Maintain Comprehensive Documentation To Support Effective Operations And Knowledge Sharing.
3. Validate Change Order Implementation Plans Using Aws Cloudformation And Ansible To Ensure Adherence To Human Error Compliance And Participate In Capacity Planning Efforts.
4. Engage With Customers During Meetings To Identify Issues, Ensuring Proactive Communication And Positive Feedback To Enhance Customer Satisfaction.
5. Conduct Root Cause And Trend Analyses Using Python Scripting To Validate Findings And Present Detailed Performance Reports To Key Business Stakeholders.
2. Mentor Team Members In Iac Methodologies, Prepare Standard Operating Procedures (Sops), And Maintain Comprehensive Documentation To Support Effective Operations And Knowledge Sharing.
3. Validate Change Order Implementation Plans Using Aws Cloudformation And Ansible To Ensure Adherence To Human Error Compliance And Participate In Capacity Planning Efforts.
4. Engage With Customers During Meetings To Identify Issues, Ensuring Proactive Communication And Positive Feedback To Enhance Customer Satisfaction.
5. Conduct Root Cause And Trend Analyses Using Python Scripting To Validate Findings And Present Detailed Performance Reports To Key Business Stakeholders.
Skill Requirements
1. Proficient In Iac Tools, Specifically Terraform And Aws Cloudformation.
2. Strong Understanding Of Aws Services And Paas Offerings.
3. Experience With Automation Tools Like Ansible.
4. Solid Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Using Python.
5. Excellent Communication And Presentation Skills For Stakeholder Engagement.
2. Strong Understanding Of Aws Services And Paas Offerings.
3. Experience With Automation Tools Like Ansible.
4. Solid Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Using Python.
5. Excellent Communication And Presentation Skills For Stakeholder Engagement.
Other Requirements
1. Aws Certified Solutions Architect (Optional But Valuable)
2. Hashicorp Certified: Terraform Associate (Optional But Valuable
2. Hashicorp Certified: Terraform Associate (Optional But Valuable
Frequently Asked Questions
Is the salary disclosed for the SME - AWS IAC, Terraform,Python position at HCLTech?
The salary for this SME - AWS IAC, Terraform,Python role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SME - AWS IAC, Terraform,Python position at HCLTech located?
This SME - AWS IAC, Terraform,Python role at HCLTech is based in Greater London, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SME - AWS IAC, Terraform,Python position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SME - AWS IAC, Terraform,Python job at HCLTech posted?
This SME - AWS IAC, Terraform,Python position at HCLTech was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
SME - AWS IAC, Terraform,Python
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.