Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions
About this role
Job Role:
• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.
• This skill will also do sales with assigned customer based mapped to them.
• Measure of outcomes – NPS, Service Level, Service Quality and Sales.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Job Requirements:
• Should be a least graduate.
• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.
• Should not have employment gap for more than a month.
• Should have at least completed a year in current org.
• Better soft skills – conversational skills and English versant scores 7+.
• Flexible to work on rotational week offs.
Frequently Asked Questions
Is the salary disclosed for the Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions position at Kotak Additional?
The salary for this Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions role at Kotak Additional is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions position at Kotak Additional located?
This Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions role at Kotak Additional is based in Hyderabad, Telangana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions role at Kotak Additional full-time or part-time?
This is listed as a Full time position. It is posted as a Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions role at Kotak Additional.
How do I apply for the Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions position at Kotak Additional?
Click the "Apply Now" button on this page. You will be redirected to Kotak Additional's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions job at Kotak Additional posted?
This Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions position at Kotak Additional was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Sky Corporate Employee Solutions Classic - RM-Sky Channel-VRM - Corporate Employee Solutions
Kotak Additional
You'll be redirected to Kotak Additional's official application page on oraclecloud.