Site Reliability Engineer II

clearwateranalytics· Clearwater Analytics, LLC
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📍 Office - ChicagoFull time💰 USD 95K–123K

About this role

About Us:
At Clearwater, we are dedicated to provide world-class enterprise applications, ensuring their performance and availability to support our clients in the ever-evolving fintech landscape. Our Enterprise Application Support team plays a vital role in maintaining the smooth operation of critical business systems, driving innovation and excellence in our technology offerings.

The Role:
We are seeking an experienced and motivated individual to join our Enterprise Application Support team. In this role, you will be responsible for monitoring and maintaining the performance, availability, and stability of our enterprise-level applications. You will work collaboratively with cross-functional teams to ensure our systems run efficiently and effectively.

What You’ll Do:

  • Administer and manage monitoring tools such as Datadog, ELK, Grafana, and Prometheus.

  • Perform scheduled job monitoring and incident management, addressing issues as they arise.

  • Facilitate outage communication and coordination among stakeholders.

  • Utilize ITIL principles for effective problem management.

  • Monitor applications, servers, networks, databases, and storage systems.

  • Troubleshoot and identify issues within the IT infrastructure environment.

  • Demonstrate a solid understanding of Linux/Unix fundamentals, focusing on subsystems such as memory, storage, networks, CPU, disk, filesystems, and services.

  • Scripting knowledge in Linux/Unix is a plus.

  • Exhibit strong logical and analytical skills with a good understanding of IT infrastructure.

  • Be comfortable working in a 24/7 shift environment.

  • Manage infrastructure monitoring tools effectively, responding to alerts, performing initial triage, and escalating as necessary.

  • Maintain and update dashboards for server and network monitoring, including monitoring network traffic, bandwidth, hardware, uptime, and performance.

  • Prepare and maintain documentation and reports, providing follow-up status on identified tasks.

  • Create daily and weekly reports based on specified formats for designated recipients.

  • Implement and maintain standard escalation procedures in alignment with the communication plan, ensuring timely escalation and reporting of alerts according to defined roles and responsibilities.

What You’ll Need:

  • 2 to 5 years of experience in application and infrastructure monitoring within a global enterprise environment.

  • Strong experience in the creation and fine-tuning of advanced alerts for monitored nodes.

  • Excellent documentation and communication skills.

  • A Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience.

Salary Range

$95,098.80 - $122,550.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Frequently Asked Questions

What is the salary for the Site Reliability Engineer II role at clearwateranalytics?
The listed salary for this Site Reliability Engineer II position at clearwateranalytics is USD 95K–123K. This is an Full time role.
Where is the Site Reliability Engineer II position at clearwateranalytics located?
This Site Reliability Engineer II role at clearwateranalytics is based in Office - Chicago. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Site Reliability Engineer II role at clearwateranalytics full-time or part-time?
This is listed as a Full time position. It is posted as a Site Reliability Engineer II role in the Clearwater Analytics, LLC department at clearwateranalytics.
Which team or department does the Site Reliability Engineer II at clearwateranalytics belong to?
This Site Reliability Engineer II position is part of the Clearwater Analytics, LLC department at clearwateranalytics. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Site Reliability Engineer II position at clearwateranalytics?
Click the "Apply Now" button on this page. You will be redirected to clearwateranalytics's official application portal hosted on workday where you can submit your application directly.
When was the Site Reliability Engineer II job at clearwateranalytics posted?
This Site Reliability Engineer II position at clearwateranalytics was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Site Reliability Engineer II
clearwateranalytics · 💰 USD 95K–123K
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