Site Reliability Engineer II

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We, at Flywire, are looking for a Site Reliability Engineer II to join our team. In this role, you’ll help drive reliability, automation and performance within our cloud-based infrastructure. At Flywire, the SRE team is responsible for the lifecycle of production systems. Our team is developing systems and tooling for Software Engineering teams, enabling and empowering them to achieve full speed on shipping reliable and operable systems. We work at a global scale driving initiatives to achieve production excellence.

• Design, build and maintain core infrastructure pieces with a focus on availability, latency, performance and capacity
• Understand Infrastructure as Software and write testable and secure code
• Dive into scalability and performance considerations in order to detect and solve scalability & performance Issues
• From time-to-time, become embedded within an Engineering team helping them navigate production excellence and advocate for best practices
• Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services
• Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems
• Participate in an on-call shift along with other disciplines to respond to incidents

Qualifications

Here’s What We’re Looking For:

• 2-4 years of experience within the SRE space
• Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals
• Familiarity with the container ecosystem, AI landscape, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role
• Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement
• Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues

Some Technologies We Use:

• Programming languages: Java, Go
• Cloud-native production environments - AWS & GCP with heavy use of managed services
• Linux, Docker, Terraform
• Gitlab
• Claude Code, AWS Bedrock AgentCore
• OpenTelemetry, Sentry, Sumologic

Additional Information

• Competitive compensation including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start, our immersive global induction programme
• Work alongside brilliant people, see more via #InsideFlywire on social media
• A dynamic global team collaborating virtually for years
• Wellbeing programmes including mental health, wellness and yoga, pilates and HIIT classes with global FlyMates
• The chance to be a meaningful part of our success, since every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer for a cause you believe in and Digital Disconnect Days

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid