Site Payments Associate I

Work Schedule

Environmental Conditions

Job Description

Join Us as a Site Payments Associate – Make an Impact at the Forefront of Innovation

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
As a Site Payment Associate I, you will provide administrative support to the department in areas related to the processing of payments to investigative sites. Responsibilities include tracking and managing invoices throughout the process, creating reports on status of the invoices, KPIs and metrics, creating and maintaining trackers and assisting with workflow initiation.

What You'll Do:
• Upload investigator fee invoices into the central imaging system.
• Track and manage invoices throughout the process.
• Produce management metrics and reporting, including but not limited to invoice status, KPIs and metrics.
• File communications and contracts.
• Maintain trackers and systems, as assigned.
• Create tickets to initiate work flows, as assigned.
• Follow up with finance team members for approval updates.
• Escalate issues to management team for resolution.
• Handle the shared mailbox

Education and Experience Requirements:
• High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification
• Bachelor's degree is preferred
• Technical positions may require a certificate
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year).

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities:
• Good organizational skills and strong attention to detail
• Capable of handling multiple timeline sensitive tasks efficiently and effectively
• Flexible and able to reprioritize workload to meet changing project needs
• Good computer skills, proficient in MS Word and Excel, preferred experience using PPD’s CTMS, EDC, or financial systems
• Capable of working independently and as a team member
• Good communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
• Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents

Working Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Exposure to high-pressure environments; intense concentration would be required
• Constant attention to detail, both visual and mental
• Ability to multi-task continuously
• Frequent interaction with clients and associates
• Occasionally required to work long and varied hours
• Rarely required to travel and work rotating shifts

Why join us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthroughs.