Site Manager

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career.  

Job Description

The Site Manager is responsible for overseeing the day-to-day operations and ensuring effective delivery of educational programs at assigned hospital sites. This role is a managerial role with people leadership, requiring a blend of organizational acumen, attention to detail, and the ability to collaborate with a diverse group of stakeholders, including clinical staff, educational teams, and external partners. 

Job Responsibilities: 

Manage Test Proctors  

• Identify, interview, and select qualified candidates to serve as test proctors. 

• Conduct onboarding sessions and ensure proctors understand test administration protocols, procedures, and policies by partner. 

• Ensure that all proctors meet partner compliance requirements specific to the testing environment. 

• Create, manage, and maintain proctor schedules to ensure adequate coverage for all testing sessions. 

• Provide day-to-day supervision, support, and guidance to proctors to ensure smooth operations during testing periods. 

• Monitor and assess proctor performance, provide feedback, and implement corrective action plans as needed. 

• Ensure that proctors adhere to established test security protocols, confidentiality, and testing guidelines. 

• Conduct audits or spot-checks to ensure proctors are following test administration policies and protocols. 

• Ensure timely and accurate reporting of testing incidents, attendance records, and completion of post-test summaries. 

• Identify inefficiencies in testing procedures and recommend process improvements to streamline test administration. 

• Manage resource allocation, such as testing materials, exam room assignments, and technical equipment for proctors. 

Site Coordinator Training and Onboarding  

• Provide hands-on, individualized support for site coordinators during the first 90 days of employment. 

• Facilitate job shadowing experiences where new site coordinators can observe experienced colleagues in action. 

Resource Allocation  

• Oversee, update, and manage the skills lab calendar to ensure efficient scheduling of open lab sessions and structured lab utilization times. 

• Coordinate with hospital administration or site operations teams to secure and manage room reservations for testing, simulation, and skills lab sessions. 

• Ensure skills lab equipment, tools, and technology are prepared and ready for use in simulation scenarios and assigned skills lab sessions. 

• Track adherence to scheduling protocols, including time limits for reservations, proper equipment uses, and health and safety regulations. 

• Manage inventory levels and procure supplies as necessary, adhering to budgetary constraints. Document as needed. 

• Directs New Student and Nursing Core Orientation for each cohort. 

• Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position. 

• This role requires on-site collaboration with students, faculty, and staff. 

• Other duties as assigned 

Qualifications

• Minimum of a Bachelor’s degree, with 5+ years of relevant experience is required. 

• Knowledge of healthcare skills and simulation education or training coordination (i.e CNA, MA, EMT). 

• Previous experience in program coordination, preferably in an educational or training setting. 

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. 

• Excellent communication and interpersonal skills, with the ability to effectively interact with students, instructors, and other stakeholders. 

• Proficiency in Microsoft Office Suite and other relevant software applications. 

• Ability to work independently with minimal supervision, as well as collaboratively within a team environment. 

• Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed. 

Additional Information

For Full Time Employees, We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with Company Match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement