Site Coordinator
highbarhealth
Site Coordinator
highbarhealth· Administrative Staff
About this role
Peak Physical Therapy is Hiring!
Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.
We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.
Join us as a Site Coordinator!
The Site Coordinator enjoys working in a collaborative team structure and thrives wearing multiple hats. This position will provide administrative training, oversee the day to day activities and authorizations within their clinic or region, and communicate closely with the Clinic Director.
What you'll do:
- Trains and onboards administrative staff (PCCs); trains Exercise Specialists on the administrative components of their role.
- Under the direction of the Practice Manager assists in coordinating and scheduling PCCs and Exercise Specialists to ensure adequate administrative support.
- Participates in making and implementing recommendations to promote clinic efficiency and effectiveness.
- Responsible for the clinic's daily service excellence, including facility maintenance, IT issues, and excellent customer experience.
- Monitors key performance metrics: cancellations, no-shows, visits, customer service, authorization metrics.
- Oversees authorizations within the clinic or region.
- Answers multiple line telephone system, obtaining demographic and insurance information from new patients being scheduled for an initial evaluation.
- Collects co-payments from patients, clearly documenting transaction on a written receipt.
- Runs daily co-pay collection reports to ensure collection accuracy.
- Responsible for patient appointments, cancellations and reviewing therapist schedules to effectively fill openings through a medical records system, documenting pertinent conversations for future reference.
- Documents patient visits, faxing initial evaluations, discharge summaries and notes to the appropriate physician.
- Interfaces with insurance companies to obtain authorization for all insurances, including tracking visits approved.
- Negotiate payment terms with customers in accordance with established guidelines to minimize collection agency potential.
- Regularly monitors patient accounts by frequently running detailed day sheet, POC compliance and balance report.
- Completes weekly reporting and dashboard items such as: Affidavit reporting, eligibility dashboard and active cases.
- Other duties may be assigned.
Qualifications:
- High school diploma or general education degree (GED)
- Two to three years of related experience and/or training
- Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
- Starting at $20/hour, with compensation adjusted based on experience, skills, and role alignment
- We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Highbar Physical Therapy – Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
Frequently Asked Questions
What is the salary for the Site Coordinator role at highbarhealth?
The listed salary for this Site Coordinator position at highbarhealth is USD 20+. This is an Full Time Hourly role.
Where is the Site Coordinator position at highbarhealth located?
This Site Coordinator role at highbarhealth is based in Milton, MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Site Coordinator role at highbarhealth full-time or part-time?
This is listed as a Full Time Hourly position. It is posted as a Site Coordinator role in the Administrative Staff department at highbarhealth.
Which team or department does the Site Coordinator at highbarhealth belong to?
This Site Coordinator position is part of the Administrative Staff department at highbarhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Site Coordinator position at highbarhealth?
Click the "Apply Now" button on this page. You will be redirected to highbarhealth's official application portal hosted on lever where you can submit your application directly.
When was the Site Coordinator job at highbarhealth posted?
This Site Coordinator position at highbarhealth was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Site Coordinator
highbarhealth · 💰 USD 20+
You'll be redirected to highbarhealth's official application page on Lever.