SIM Card Manager

ketto· Sales & Operations
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📍 Mumbai, MH, IndiaFULL TIME

About this role

Key Responsibilities

  1. SIM Card Procurement – Manage sourcing and procurement of SIM cards based on operational requirements.
  2. Documentation & KYC – Coordinate collection, verification, and maintenance of KYC documents required for SIM activation.
  3. End-to-End SIM Management – Manage the complete SIM lifecycle, including activation, allocation, usage monitoring, and deactivation.
  4. Spam & Usage Monitoring – Monitor numbers configured in the SIM card gateway and flag unusual, spam, or non-compliant usage.
  5. Inventory Management & Reporting – Maintain an updated inventory of active, inactive, allocated, and deactivated SIM cards and prepare regular reports.
  6. Agent Coordination – Follow up with agents to ensure timely submission of KYC and other required documents.
  7. SIM Deactivation – Identify SIMs that are no longer required and coordinate their timely deactivation.
  8. Demand Forecasting – Analyze current and projected operational requirements to forecast future SIM requirements.
  9. Data Management – Maintain accurate records of SIM numbers, users, status, activation/deactivation dates, usage, and related documentation.
  10. Compliance Management – Ensure SIM-related processes adhere to applicable telecom regulations and internal policies.
  11. Process Optimization – Identify gaps and implement improvements to make SIM management more efficient and controlled.
  12. Vendor Coordination – Coordinate with telecom operators/service providers for procurement, activation, replacement, troubleshooting, and other SIM-related issues.
  13. Cost Management – Track SIM-related costs and identify opportunities to optimize procurement and recurring usage expenses.

Key Deliverables

The person will be responsible for maintaining:
  • Centralized SIM inventory
  • SIM-to-agent/user mapping
  • KYC documentation tracker
  • Activation/deactivation tracker
  • SIM gateway number mapping
  • Usage and spam monitoring report
  • Monthly SIM inventory and utilization report
  • Vendor and cost tracking
  • Pending KYC/deactivation follow-up
This role will be important for ensuring better operational control, timely SIM activation, accurate inventory management, regulatory compliance, and cost optimization.
Please let us know the next steps for initiating the hiring process and if any additional information is required from our end.

Frequently Asked Questions

Is the salary disclosed for the SIM Card Manager position at ketto?
The salary for this SIM Card Manager role at ketto is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SIM Card Manager position at ketto located?
This SIM Card Manager role at ketto is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SIM Card Manager role at ketto full-time or part-time?
This is listed as a FULL TIME position. It is posted as a SIM Card Manager role in the Sales & Operations department at ketto.
Which team or department does the SIM Card Manager at ketto belong to?
This SIM Card Manager position is part of the Sales & Operations department at ketto. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SIM Card Manager position at ketto?
Click the "Apply Now" button on this page. You will be redirected to ketto's official application portal hosted on keka where you can submit your application directly.
When was the SIM Card Manager job at ketto posted?
This SIM Card Manager position at ketto was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
SIM Card Manager
ketto
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