Shipping Lead (2nd Shift)

Position Summary

Primary and overall responsibilities are:  1) Ensure all company outbound shipments are shipped accurately and timely.  While customer order shipments represent most of the workload, also responsible for outbound sample shipments, and other freight and parcel package shipments.  2) Daily Shipping functions, transactions, and documentation (SAGE X3 ERP and Customer Portal) performed accurately and timely.  3) Leading the Shipping team through daily duties.

Responsibilities and Essential Duties

• Ensures all daily shipping functions are completed daily, including:
• • Preparation of all freight documents.
  • Labelling pallets.
  • Pallet pulls and put-away.
  • Phone/email correspondence with Customer and internal personnel, as well as Carriers.
  • Shipment information accurately entered into SAGE X3 and customer portals in a timely manner.
  • Ensures all related shipping and inventory transactions are completed daily.
• Works cross-functionally with Production, Quality, and Sales (and all departments) to ensure a smooth and accurate shipment of customer orders promptly upon Quality disposition.
• Leads the Shipping team to maintain productivity and teamwork in completing all daily activities; expected to be a problem-solver.
• Works seamlessly and collaboratively with inter-department personnel to ensure daily work functions and transactions are completed accurately and in a timely manner.
• Follow and abide by the Company Employee Manual at all times.
• Assists supervisor/manager in holding department staff accountable for daily attendance according to company policy.
• Assists in tracking, generating reports, and presenting adherence to KPIs.
• Adheres to KPIs established for department and ensures KPIs are met daily.
• Assists supervisor/manager in cross-training shipping team to ensure each position has a minimum of 2 individuals trained, ensuring daily duties can be successfully completed in the event of an employee’s absence.
• Assists supervisor/manager with special projects, as needed.
• Maintains a safe and clean work environment at all times by following published SOPs and Work Instructions.

Technical Skills Required

• Ability to read and understand formulas, procedures, and SOPs.
• Strong math and computer skills.
• Accurate and legible record keeping skills, with attention to detail.
• Strong teamwork skills, and strong communication skills.
• Complete other duties as assigned by the Manager/Director.
• Able to manage multiple tasks on a daily basis.
• Ability and desire to learn more than just the basics of responsibilities and duties, and able to guide others in the department on SOPs and Work Instructions.
• Ability to be trained in writing and implementing SOPs and Work Instructions for the department.

Experience Required

• 1+ years in shipping, logistics, or warehouse role.
• Experience with MRP/ERP software highly desired.

Physical Requirements

• Regularly sit, stand, and walk for extended periods of time.
• Ability to sit, balance, climb, stand, bend, squat, squeeze, kneel, turn, crouch, and stoop repeatedly.
• Physically able to lift 75 pounds and manipulate up to a 500-pound drum on a regular basis.
• Frequent exposure to varying temperatures, loud noises, heavy machinery, fumes, airborne particles, electrical, chemicals, and moving parts.
• Prolonged use of computer screen and/or scan gun.

About Company

At the heart of what we are, we are a small company that specializes in manufacturing personal care products. While we are much bigger now than what we were 20 years ago or even 5 years ago, our company was built on a belief that being small meant that we had to be faster than our competition, smarter, braver and of course, nicer. We knew that in order to make it, we had to produce products that our customers needed, in time, priced right, and with the highest quality. We knew innovation meant pushing the envelope on design and thinking. Most importantly, we knew that developing relationships meant building a reputation for coming through on promises and standing behind our product. That is who we are today and how we operate every day.