Shipping Billing Clerk 1st Shift - Kutztown

Get to know East Penn!

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 22 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

EOE/VEVRAA

Overview

East Penn is currently seeking a Billing Clerk to work in the Kutztown Wire & Cable (KWC) Plant.  The Billing Clerk is responsible for preparing accurate shipping documentation, coordinating carrier scheduling, and maintaining detailed records to support efficient and timely product shipment. This role requires strong attention to detail, effective communication skills, and the ability to work in a fast‑paced environment while maintaining high standards of quality, safety, and professionalism.

Responsibilities

• Confirm packing lists for shipment and create required paperwork using Crescent One.

• Generate shipping labels.

• Prepare and print bills of lading.

• Print packing slips for customers.

• Contact carriers to schedule truck pickups and deliveries.

• Enter shipping data into customer portals accurately and promptly.

• Manually bill orders into the mainframe system.

• Prepare export paperwork and file orders as required.

• Maintain accurate records of ship dates and shipment details.

• Perform general clerical duties to support the department.

• Maintain regular attendance and work mandatory overtime when required.

• Produce high‑quality work while following proper hygiene, housekeeping, and safety practices.

• Perform other duties as assigned.

Qualifications

EDUCATION REQUIREMENTS: High School Diploma or GED,READING REQUIREMENTS: Basic Reading,MATHEMATICAL SKILLS: Basic Math (adding, subtracting, dividing, multiplying),COMPUTER SKILLS: Advance Shipping Notice (ASN),COMPUTER SKILLS: Basic Computer Skills,COMPUTER SKILLS: Glovia,COMPUTER SKILLS: Internet experience,COMPUTER SKILLS: Customer Website Customer Website,REASONING SKILLS: Ability to evaluate,COMMUNICATION SKILLS: Excellent communication skills,COMMUNICATION SKILLS: Good Telephone Skills,OTHER NECESSARY SKILLS/REQUIREMENTS: Accurate Filing,OTHER NECESSARY SKILLS/REQUIREMENTS: Knowledge of shipping procedures and practices,OTHER NECESSARY SKILLS/REQUIREMENTS: Well Organized,OTHER NECESSARY SKILLS/REQUIREMENTS: Able to type,OTHER NECESSARY SKILLS/REQUIREMENTS: Ability to work at a fast pace.

East Penn Benefits

East Penn offers excellent benefits:

• Competitive pay based on experience and qualifications
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• 401K Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and 10 paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities
• Stable employment with a growing manufacturing organization
• Opportunities for skills development and career advancement
• Comprehensive safety training and ongoing professional development
• Team-oriented work environment with diverse and challenging projects