Shift Technician

Company Description

Hyde is much more than a brand – it is a state of mind. We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.

Job Description

• Report to the Duty Engineer / Engineering Supervisor on shift activities, outstanding issues, work orders, equipment status and incidents.
• Take ownership of electrical maintenance during the assigned shift, including troubleshooting, corrective repairs, inspections and preventive maintenance.
• Respond promptly to guest room, public area, back-of-house and engineering maintenance requests and restore equipment to safe operating condition with minimum disruption to hotel operations.
• Carry out fault finding and troubleshooting of electrical distribution, lighting, power, controls, sockets, switches, dimmers, LV systems, motors, pumps and associated electrical equipment.
• Inspect and maintain electrical panels, DBs, MCCs, isolators, breakers, contactors, relays, emergency lighting and other electrical installations.
• Read and interpret electrical drawings, single-line diagrams, schematics, control drawings, equipment manuals and building services drawings.
• Carry out safe electrical isolation and reinstatement in accordance with hotel procedures, permits and applicable safety requirements.
• Perform planned preventive maintenance and corrective maintenance and ensure work orders and maintenance records are accurately updated.
• Support the operation and basic troubleshooting of BMS, GRMS, lighting controls, access/control interfaces and other low-voltage building systems within the technician's competence.
• Perform basic general maintenance duties outside the electrical specialty, including plumbing, HVAC/FCU checks, pumps, sanitary fixtures, carpentry, painting, silicone/grouting and other minor building repairs.
• Support other engineering disciplines and team members when required, while maintaining electrical responsibilities as the primary specialty.
• Attend emergency breakdowns, alarms and operational incidents during the shift; make the area safe, take immediate corrective action within competence and escalate specialist requirements without delay.
• Support fire and life-safety systems checks, emergency procedures and drills as assigned, without undertaking specialist life-safety works unless appropriately trained/authorized.
• Maintain good housekeeping, safe work practices, tools and work areas, especially when working in guest-facing locations.
• Ensure adequate availability and proper use of tools, spare parts and materials; report shortages or defective tools/equipment.
• Communicate professionally with guests and hotel colleagues and protect guest privacy when working in occupied rooms.
• Work closely with Security, Housekeeping, Front Office and other departments to coordinate maintenance activities and minimize guest impact.
• Report recurring defects, abnormal equipment conditions, major failures and works requiring specialist contractor/vendor intervention.
• Attend departmental meetings, technical training, safety training and other sessions required by the Engineering Department.
• Carry out any other reasonable engineering or maintenance duties assigned by the Duty Engineer / Engineering Supervisor.

Qualifications

• Minimum 2-year Diploma / Technical Diploma in Electrical Engineering, Electrical Technology or a closely related electrical trade qualification; OR a recognized electrician trade certification of equivalent level.
• Candidates with experience in luxury hotels, commercial buildings, hospitals or other complex facilities will be preferred.
• Experience working in a shift-based engineering operation and handling guest-related maintenance requests is preferred.
• Hands-on experience with LV electrical systems, electrical controls, preventive maintenance and fault finding is essential.
• Good spoken and written English is mandatory for this position.
• Clear communication skills with guests, colleagues, supervisors and other hotel departments.
• Strong troubleshooting and problem-solving ability with a practical, proactive and solution-oriented approach.
• Team player who can also work independently with minimum supervision.
• Service-oriented, professional, reliable and respectful in guest-facing areas.

Additional Information