Shift Supervisor

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Position Overview

Person Centered Planning 

• Ensures that a person-centered focus is used to provide care and support by all staff who work

within the program actively seeking out different approaches. 

• Promotes the independence and self-determination of individuals, utilizing person-centered

practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs. 

• Promotes participation in activities of meaningful daily living, such as vocation, recreation,

volunteerism, engagement. 

• Ensures a positive climate that promotes respect and dignity for people supported.
• Provides opportunities for people support to personalize their environment, schedule and

experiences in programming. 

• Supports the person’s independence, choice and outcomes.
• Provides prompt, efficient, and personalized support to meet requirements, requests, and

concerns. 

• Additional responsibilities as deemed necessary and appropriate by the Vice President of Day

Services or designee. 

• Supports the mission, vision, values of S:US.

Regulatory 

• Provide habilitation services to each client as prescribed in their service plans (CFA, Individual

Service plan, Habilitation plan). 

• Responsible for overall functioning of the facility during the absence of the Program Director.
• In the absence of the Program Director, supervises and instructs all Direct Support Professionals on   
• Responsible for people supported and agency funds and expenditures during shift (petty cash,

recreation etc.). 

• Ensure coverage of a shift when a Direct Support Professional is absent.
• Acts as a functioning member of the staff, meeting the needs of the people supported
• Responsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in safe and sanitary condition.
• Participate in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings.
• Channels approved information pertaining to staff and agency to Program Specialists.
• Provides supervisory counseling and discipline to Direct Support Professionals as necessary
• Identifies facility needs and makes the relevant staff aware.
• Ensure optimal utilization of the resources available to achieve efficiency.

Quality Improvement 

• Carries out the policies and procedures of SUS, in accordance with OPWDD and other funding sources.
• Reports on all incidents, ensuring consistent adherence to OPWDD and agency policies
• Assesses and monitors staff productivity on an ongoing basis.
• Responds appropriately to community, family and agency contacts.
• Maintains, develops and supports the person support to staff assignment
• Meets with Program Director on a regular basis to discuss pertinent shift and Direct Support

Professional issues and successes.  

• Monitors Direct Support Professional’s time sheets on an as-needed basis.
• Ensure fire drill completion on shift.

• KEY PERFORMANCE STANDARDS
• Communication – Articulate long-term vision in a compelling way that inspires the team,

actively engages in discussions with peers, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and in writing. 

• Integrity: Uphold personal and professional ethics and values, considering the values of the

organization and respecting the culture, beliefs and abilities of people we support. 

• Accountability: Make clear your specific set of expectations for each team member, for the team, and for the process and the outcome. Ensure that team members have the capability to meet your expectations, and if not, provide the necessary training, or delegate to another person. Obtain clear agreement on milestones and on other specific measurements of success throughout the stages of the process. Provide clear, fact-based feedback on progress and the overall performance of each team member and ask for input on what more you can do to help each person succeed.

• Critical Evaluation: Ability to generate ideas for service improvement for discussion within

multidisciplinary teams including people we support and their advocates. 

• Teamwork: Ability to work in a team-oriented environment and contribute to leadership

that creates a work environment where the multidisciplinary team supports one another. 

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma or approved equivalent.
• Minimum of 2-3 years’ experience in Intellectual Disabilities/IDD or related field
• Effective written and oral communication skills.

PREFERRED QUALIFICATIONS & SKILLS

• SCIP-R; CPR & First Aid are required.
• AMAP certification is required
• Note: S:US will provide on-the-job training for such certifications.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. 

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